Itzel Alvarado
San Jose,CA
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Nick The Greek
San Jose, CA
01.2024 - Current
- Maintained cleanliness and organization of check-out areas to ensure an appealing environment.
- Maintained exceptional service standards by addressing customer needs effectively.
- Accepted cash and credit card payments, issued receipts and provided change.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Learned roles of other departments to provide coverage and keep store operational.
- Monitored dining room for cleanliness and proper set-up at all times.
- Worked alongside staff to maintain operational efficiency in a fast-paced environment.
Server
Mera Tapas
Würzburg , Bavaria
12.2021 - 05.2022
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
GED -
San Jose City College
San Jose, CA08-2026
High School Diploma -
Universidad Del CEM
CDMX 05-2022
Skills
- Professionalism and courtesy
- Customer assistance
- Inventory management
- Point-of-sale system operation
- Training and onboarding
- Patience and empathy
- Cash handling
- Written and verbal communication
- Hospitality and accommodation
- Performance improvement
- Multitasking and organization
- Strong work ethic
- Upselling
- Promotional support
Languages
English
Professional
German
Limited
Spanish
Professional
Certification
- Food Handler certificate
- Fair Housing Simulator Certificate
Affiliations
- Baking
- Cooking
- Self Care
- Music learning and playing
- Reading
Timeline
Cashier
Nick The Greek
01.2024 - Current
Server
Mera Tapas
12.2021 - 05.2022
GED -
San Jose City College
High School Diploma -
Universidad Del CEM
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