Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Itzel Flores-Sanchez

Student
Richmond,VA

Summary

Dynamic and adaptable professional with proven experience, enhancing customer satisfaction through exceptional service and hospitality expertise. Skilled in data entry and customer service, I excel in fast-paced environments, significantly improving work efficiency. Demonstrated ability to foster collaborative workspaces, with a strong work ethic and problem-solving abilities, ensuring seamless operational flow. Detail-oriented individual with exceptional communication. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Server and Host

Sushi-o
03.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Cleaning Contractor

Keepers Cleaning Services LLC
01.2023 - 07.2023
  • Used time management and efficient cleaning methods to meet deadlines.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Organized and used industrial cleaning products, following strict safety procedures.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Assistant Office Clerk

Latin Tax Service LLC
06.2022 - 01.2023
  • Supported supervisors in tracking project progress by updating files and providing status updates regularly.
  • Supported staff members with various administrative tasks, enabling them to focus on their core responsibilities.
  • Provided quality translations for diverse industries, including legal, medical, and technical documents.
  • Kept up-to-date with changes in DMV policies and procedures, allowing for accurate guidance to customers seeking information or assistance.

Phone Receptionist

Waymakers Foundation
06.2021 - 03.2022
  • Improved office productivity by utilizing advanced phone features including call forwarding options.
  • Enhanced customer satisfaction by promptly answering calls and addressing inquiries.
  • Supported administrative tasks such as appointment scheduling and message-taking, improving overall office efficiency.

Education

Associate of Applied Science - Culinary Arts And Pastry Arts

J Sargeant Reynolds Community College
Richmond, VA
05.2001 -

Skills

    Strong Work Ethic

    Safe Food Handling

    Customer Service

    Filing systems

    Document Management

    Data Entry

    Appointment Scheduling

    Problem-solving abilities

    Adaptability and Flexibility

    Package preparation

    Stocking

    Food Distribution

Languages

Spanish
Native or Bilingual

Interests

International Cuisine

Local and International Cultures

Childcare

Psychology

Sustainability

Food Science

Timeline

Server and Host

Sushi-o
03.2024 - Current

Cleaning Contractor

Keepers Cleaning Services LLC
01.2023 - 07.2023

Assistant Office Clerk

Latin Tax Service LLC
06.2022 - 01.2023

Phone Receptionist

Waymakers Foundation
06.2021 - 03.2022

Associate of Applied Science - Culinary Arts And Pastry Arts

J Sargeant Reynolds Community College
05.2001 -
Itzel Flores-SanchezStudent