Itzel Galvan
Weslaco,TX
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Volunteer
North Bridge Staffing Group
09.2018 - 01.2020
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Recruiter/Data Entry Clerk
Booker Transportation
06.2015 - 05.2019
- Conducted phone interviews to assess applicants' relevant knowledge, skills, experience, and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Conducted background screening, and other pre-employment checks to verify information on the applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Completed data entry tasks with accuracy and efficiency.
- Entered data into various computer systems accurately using Microsoft Office Suite
- Updated and maintained customer information, documents and records
Product Marketer
Cerveza Tecate
10.2016 - 10.2018
- Updated social media platforms with latest news and corporate details.
- Monitored trends in social media, industry, and competitive landscape to create new material.
- Identified appropriate marketing channels and target customers for campaigns.
- Planned marketing initiatives and leveraged referral networks to promote business development.
Promotions Specialist
TEAM Enterprises
01.2014 - 12.2016
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
- Identified potential marketing opportunities to increase brand awareness.
- Collaborated with media representatives to optimize coverage of special events.
Credit Card Sales Representative
Business Payment Systems
01.2012 - 01.2013
- Assisted customers with questions and inquiries to provide information regarding credit card accounts.
- Built strong relationships with customers to increase retention and loyalty.
- Supported continued monitoring, auditing and reporting to drive compliance and optimize credit card processing.
Sales Specialist
Holiday Inn Express
10.2009 - 09.2012
- Sales in banquets, and rooms
- Organized events
- Data Entry
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and delivered engaging sales presentations to convey product benefits.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Used Opera to research customer accounts to determine whether credits or adjustments needed to be made.
Dietitian
MAGNOLIA PLACE HEALTH CARE L L P
05.2009 - 06.2010
- Completed detailed nutritional assessments of each patient based on health history, medical conditions, and energy requirements.
- Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Arts - Journalism And Mass Communications
The University of Arizona Global Campus
Chandler, AZ08.2021
Skills
- Communication
- Customer Service
- Interpersonal Communication
- Recruiting
- Organization Skills
- Leadership
- Motivational Speaking
- Teamwork
- Planning
- Sales
Certification
Management for Organizations, Forbes School of Business & Technology, 10/01/19, 07/01/25, 1-HCXA5
Honors Awards
- Magna Cum Laude, The University of Arizona Global Campus, 08/01/21
- Dean's List, The University of Arizona Global Campus, 03/01/21
- Dean's List, The University of Arizona Global Campus, 09/01/20
- Dean's List, Ashford University, 03/01/20
- Dean's List, Ashford University, 09/01/19
- Dean's List, Ashford University, 03/01/19
- Dean's List, Ashford University, 09/01/18
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Volunteer
North Bridge Staffing Group
09.2018 - 01.2020
Product Marketer
Cerveza Tecate
10.2016 - 10.2018
Recruiter/Data Entry Clerk
Booker Transportation
06.2015 - 05.2019
Promotions Specialist
TEAM Enterprises
01.2014 - 12.2016
Credit Card Sales Representative
Business Payment Systems
01.2012 - 01.2013
Sales Specialist
Holiday Inn Express
10.2009 - 09.2012
Dietitian
MAGNOLIA PLACE HEALTH CARE L L P
05.2009 - 06.2010
Bachelor of Arts - Journalism And Mass Communications
The University of Arizona Global Campus
Management for Organizations, Forbes School of Business & Technology, 10/01/19, 07/01/25, 1-HCXA5
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