Itzel Gonzalez
31176 Old Trail Cir Murrieta ,CA
Summary
Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Abayomi A. Odubela M.D. Professional Corporation
08.2015 - Current
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Schedule patient appointments, submit referrals, and call in patient prescriptions
- Verify insurance eligibility, co-payments, and deductibles
- Respond and address 30 -50 patient phone calls daily
- Maintain patient privacy in accordance with HIPAA regulations
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Education
Medical Assistant Certification -
UEI College
Riverside, CAHigh School Diploma -
Valley View High School
Ontario, CASkills
- Direct Patient Care
- Charting Expertise
- Patient Callbacks
- Front Desk Operations
- Patient Records Gathering
- Clerical Support
- Paperwork Coordination
- Referral Tracking
Certification
Health Insurance Portability and Accountability Act Certification (HIPAA)
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Abayomi A. Odubela M.D. Professional Corporation
08.2015 - Current
Medical Assistant Certification -
UEI College
High School Diploma -
Valley View High School
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