Itzel Hernandez
Los Angeles,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Self-motivated, dependable professional experienced in project-based learning, classroom management, and collaborating with teaching staff to ensure targeted learning outcomes. Committed to providing individualized instruction to meet student needs. Excellent communication and relationship building skills.
Overview
4
4
years of professional experience
Work History
Student Tutor
East Los Angeles Community College
Monterey Park , CA
2024.09 - Current
- Monitored student progress and provided feedback on areas of improvement.
- Developed effective communication with faculty members regarding student performance.
- Cultivated relationships with students by being approachable and providing encouragement.
- Assisted students of varying skill levels with understanding and excelling in studies.
- Prepared handouts, study materials and other teaching aids.
Server
Holy Cow Bbq
Culver City , CA
2020.08 - 2024.07
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
High School Diploma -
East Los Angeles College
Monterey Park, CA2024-12
Skills
- Proficient in Rhino. Revit, AutoCAD, Lumion, Indesign, Illustrator
- Classroom Management
- Educational feedback
- Interactive Learning
Timeline
Student Tutor
East Los Angeles Community College
2024.09 - Current
Server
Holy Cow Bbq
2020.08 - 2024.07
High School Diploma -
East Los Angeles College
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