Itzel Juantos
Chaska,MN
Summary
Versatile and results-oriented professional with extensive experience at Noack Law Firm, adept in legal assistance and bilingual communications. Demonstrated expertise in recruitment, document preparation, and client service, enhancing operational efficiency and client satisfaction. Proven ability to manage diverse tasks with precision, fostering positive outcomes in fast-paced environments. Skilled in Spanish fluency and performance evaluation, committed to delivering excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Legal Assistant
Noack Law Firm
Minneapolis, MN
10.2024 - Current
- Updated databases with new information received from attorneys or clients.
- Analyzed data related to cases for use in research or litigation purposes.
- Maintained client confidentiality in all matters.
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Oversaw legal team appointments, hearings and depositions schedules.
- Conducted client meetings in both languages to discuss case details.
- Organized physical files according to established procedures.
- Translated legal documents from English to Spanish and vice versa.
- Ordered materials needed by attorneys throughout the duration of a case.
- Answered phones promptly while providing courteous customer service.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Proofread translated documents to ensure the accuracy of language usage.
Spanish Recruiter
Masterson Staffing
08.2023 - 10.2024
- I made discretionary decisions on placement of candidates for each open order, ensuring all orders are filled on a daily basis
- I communicated with Client to build rapport, take orders and provide status reports, monitor attendance and performance, and resolve conflicts
- I update the Order Board with new orders from Client
- Attend check-ins and/or perform Got There Calls to monitor Client satisfaction and quality
- Monitor attendance and performance daily and administer appropriate coaching or disciplinary action, when necessary, in accordance with Masterson Staffing Solutions Standard Operating Procedures
- Manage the flow of applicants and inquires at the front counter
- Answer and resolve all incoming phone calls, directing to Branch Manager as necessary
- Administer the Application Process in accordance with state and federal law and Masterson Staffing Solutions Standard Operating Procedures
- Run E-Verify in compliance with the Department of Homeland Security and Masterson Staffing Solutions Standard Operating Procedures
- Manage and update personnel records through complete and accurate data entry of application
Spanish Interpreter
Saint Peter Food Shelf
07.2022 - 08.2024
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Maintained message content, tone, and emotion as closely as possible.
- Translated other language books into English.
- Directly assist Food Shelf clients who are in need of translation services. This includes but is not limited to
- Assisting clients with the intake and food selection process.
- Using phones and facility computer program.
- Collecting and translating personal information for facility records.
- Converting speech and text materials from one language to another.
- Ensuring that translated speech and/or materials convey the original meaning and tone.
- Community outreach and engagement; advertising food shelf services to those who are not fluent in English.
- Assisting clients who are not fluent in English with finding accessing other community services.
- Proofreading translated texts for accuracy.
- Working with Spanish/Somali speaking individuals who would like to volunteer
- Ability to work independently/autonomously with little guidance
- Able to set a consistent schedule for translation services during distribution and intake hours
- Able to prioritize tasks and set personal deadlines
- Regular communication with Facility/Distribution Management to convey community and facility needs
- Quarterly reports to the St. Peter Food Shelf board and Management
- Reading and researching industry-specific materials to stay current with regulations and improve services.
- Networking with other individuals and organizations to assess community needs and program effectiveness.
Resident Assistant
Ecumen
04.2023 - 05.2023
- Maintained clean, safe, and well-organized patient environment.
- Responded to room transfers, incident reports, and maintenance requests.
- Assisted residents in preparing for activity and social programs.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
Sales Associates
Stripes
05.2022 - 07.2022
- Rings up all sales on the cash register, properly and accurately handling money, checks, and other types of payment received for products sold
- Manages money with ethical integrity and honesty
- She is responsible for serving customers, accurately recording all sales, and assisting with merchandising responsibilities, such as stocking and pricing and keeping the store neat, clean, and organized
- Completes all required paperwork accurately (McLanes Invoice, job assignment sheets, etc.)
Sales Associate
Valero
12.2020 - 05.2022
- Provides prompt, courteous customer service
- Monitors activities to ensure that customers receive exceptional customer service
- Provide store service that meets company standards for store quantity, quality, safety, and consistency – fast and friendly
Crew Member
DAIRY QUEEN
11.2016 - 03.2017
- Interact with our guests in a friendly, courteous, and efficient manner
- Communicate and work positively with all team members and managers
- Keen attention to detail when placing and filling orders to prevent waste and promote positive customer interactions
- Present yourself for each shift promptly as well as following uniform standards
- Complete training and maintain knowledge by participating in all educational and training opportunities.
Education
Associate of Science - Health And Science
South West Texas Junior College
Uvalde, TX06.2022
Highschool Diploma -
La Pryor Highschool
La Pryor, TX06.2021
Skills
- Fluent in Spanish
- Bookkeeping
- Coordinate/Orientate students with their duties
- Track and record all Scripts
- Outbound Calling
- Pre-Employment Screening
- Performance Evaluation
- Recruitment
- Hiring Requirements
- Recruiting and Sourcing
- Pre-screening candidates
- Background checking
- Work authorizations
- Document preparation
Certification
The Community Interpreter International
40-Hour Interpreter Training in Healthcare, Education and Human Services
Languages
5,5
Awards
- Patient Care Technician Diploma, 2021-2022
- Certified Nursing Assistant, 2020-2021
- Cheerleading management, 2019-2021
Languages
Spanish
Professional
Timeline
Legal Assistant
Noack Law Firm
10.2024 - Current
Spanish Recruiter
Masterson Staffing
08.2023 - 10.2024
Resident Assistant
Ecumen
04.2023 - 05.2023
Spanish Interpreter
Saint Peter Food Shelf
07.2022 - 08.2024
Sales Associates
Stripes
05.2022 - 07.2022
Sales Associate
Valero
12.2020 - 05.2022
Crew Member
DAIRY QUEEN
11.2016 - 03.2017
The Community Interpreter International
40-Hour Interpreter Training in Healthcare, Education and Human Services
Associate of Science - Health And Science
South West Texas Junior College
Highschool Diploma -
La Pryor Highschool
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