Proven track record in enhancing educational outcomes and guest service excellence, notably with Bright Horizons Family Solutions LLC. Skilled in fostering inclusivity and leveraging fluency in multiple languages to improve client and student experiences. Demonstrates exceptional problem-solving and interpersonal skills, driving continuous improvement and maintaining high satisfaction levels. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Better Together Rep
Proficiency in English as a Second Language
Proficiency in English as a Second language
Customer Success Manager journey -Aspire Journey
Customer Service Representative
Communication Manager Journey