Itzel Magana
Mabton
Summary
Dynamic and bilingual professional with a proven track record at Wheelers Smoke N Gas, excelling in customer service and problem-solving. Recognized for attention to detail and active listening, I efficiently managed transactions and resolved customer inquiries, enhancing satisfaction and loyalty in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Barista /Cashier
Wheelers Smoke N Gas
06.2021 - Current
- Prepared and served high-quality beverages in fast-paced environment.
- Provided exceptional customer service and consistently performed quality services.
- Actively listened to customers, handled concerns quickly by descanting any given situation.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Processed customer transactions efficiently using point-of-sale systems.
Receptionist Intern
Campos Auto Glass LLC
02.2024 - 10.2024
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Utilized software systems to track appointments and manage customer records effectively.
- 30-40 WPM
- Resolved customer inquiries in English and Spanish, enhancing satisfaction and retention.
Cashier
La Palma Market
07.2020 - 05.2021
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Counted, verified and reported currency inventory daily.
- Knowledge of Intermex wire transfers
- wrote checks to and from various venders.
Education
High School Diploma -
Mabton Jr. Sr. High School.
Mabton, WA05-2020
Skills
- Friendly and outgoing
- Attention to detail
- Bilingual
- Problem-solving
- Friendly customer service
- Creative
Timeline
Receptionist Intern
Campos Auto Glass LLC
02.2024 - 10.2024
Barista /Cashier
Wheelers Smoke N Gas
06.2021 - Current
Cashier
La Palma Market
07.2020 - 05.2021
High School Diploma -
Mabton Jr. Sr. High School.