Jazmin Gallegos
Los Lunas,NM
Summary
A self-starter and quick learner. Versatile skill set with experience in customer service, sales, and written and oral communication. Recognized for excellence in customer service. Recognized skills in team leadership. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems.
Overview
11
11
years of professional experience
Work History
REALTOR
PRESTIGE REAL ESTATE
01.2018 - Current
- Worked with the number one independent company in New Mexico
- Demonstrated exceptional prospecting skills by generating an extensive client base through aggressive marketing and personal referrals from satisfied buyers and sellers.
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Front Office Medical Assistant
Carlos J. Esperanza Spine Medicine
04.2023 - 10.2023
- Enhanced patient experience by maintaining a welcoming and organized front office environment.
- Improved patient satisfaction by promptly addressing inquiries and concerns both in-person and over the phone.
- Assisted with insurance verification, expediting the check-in process and ensuring accurate billing.
- Facilitated patient flow by effectively managing appointments, walk-ins, and cancellations.
- Collected deductibles and copays to post money to patient accounts.
- Performed medical records management, including filing, organizing and scanning documents.
PSE
UNITED STATES POSTAL SERVICE
01.2022 - 01.2023
- Worked processing and handling Mail
- Used different kinds of machinery to sort.
BILINGUAL SERVICE AGENT
MVD NOW
01.2013 - 01.2018
- Ensured positive customer experiences and try to resolve all customer complaints in a professional manner
- Handled all vehicle and driver transactions
- As a supervisor I made sure to due all closing procedure and make sure our fees matched and everything was processed correctly.
- Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
- Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
Education
Associate broker -
Kaplan College
Albuquerque, NM01.2018
Certificate - Medical Assisting
Apollo College
Albuquerque, NM03.2010
Skills
- Analytical
- Adaptable
- Flexible
- Responsible
- Organizational skills
- Time management
- Medical Reception
- HIPAA Compliance
- Healthcare Industry Knowledge
- Patient Scheduling
- Insurance Verification
- Payment Processing
Languages
Spanish
Native or Bilingual
Timeline
Front Office Medical Assistant
Carlos J. Esperanza Spine Medicine
04.2023 - 10.2023
PSE
UNITED STATES POSTAL SERVICE
01.2022 - 01.2023
REALTOR
PRESTIGE REAL ESTATE
01.2018 - Current
BILINGUAL SERVICE AGENT
MVD NOW
01.2013 - 01.2018
Associate broker -
Kaplan College
Certificate - Medical Assisting
Apollo College
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