Itzel Monegro

• Telecommunications projects in Florida.

• Project in the Research and Development Area.

• Commissioning and optimization of plans.

• Product supervision at national level

• Digital strategies and implementation.

• Customer service management and team coordination.

• Training new recruits nationally and in Haiti.

• Used Adobe sketchup to create realistic textures for graphics and 3D animations.
• Developed primary models and sketches to showcase final product designs.
• Gathered photo references to use as guidelines and textures for models.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.