Itzel Ortega
20504 Nw 19 ST ,FL
Summary
Dynamic leader with a proven track record at Wendys Restaurant, where I spearheaded budget and operations management, enhancing sales and profitability. Excelled in building a cohesive team, achieving high employee satisfaction through effective leadership and problem resolution. Skilled in fostering partnerships, my approach significantly boosted long-term success and loyalty.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Wendys Restaurant
03.2012 - 10.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Aesthetician -
Beauty School of America
Hialeah, FL10-2014
GED -
Miami Dade College
Miami, FL07-2003
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Certification
- ServSafe Food Handler's Certification
- First Aid Certification
- [State] Driver's License
- Child Development Associate (CDA) Certificate
- CPR/AED Certification
Timeline
General Manager
Wendys Restaurant
03.2012 - 10.2024
Aesthetician -
Beauty School of America
GED -
Miami Dade College
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