Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Itzel Perez Hernandez

Brownsville,TX

Summary

Data entry Detail-oriented administrative assistant with experience in customer service, data entry and office management. Tenacious Bankruptcy Specialist with exemplary data entry, telephone and multitasking skills. Communicates effectively with attorneys and other legal personnel. Skilled at routing calls and mail, setting appointments and documenting information. Good customer service and data entry skills and capability to handle multiple phone lines.

Overview

5
5
years of professional experience

Work History

Data Entry

Employment Development Department
12.2023 - Current
  • Resolved problems, improved operations and provided exceptional service.
  • Paid attention to detail while completing assignments.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.

CERTIFIED LOGISTICS TECHNICIAN

U.S ARMY
03.2023 - Current
  • Skilled in using customer relationship management (CRM) software and databases to maintain customer records
  • Manage entire logistics cycle from order placement to delivery, including inventory control, order processing, and shipment of goods
  • Developed and implemented logistic plans to ensure efficient flow of goods
  • Collaborated with other departments to resolve customer issues quickly and efficiently.

OPERATION ASSOCIATE

BANK OF AMERICA
07.2020 - 12.2023
  • Perform administrative tasks such as updating records, data entry, filing, and maintaining databases
  • Collaborated with team members, managers, and stakeholders to ensure successful completion of project objectives
  • Monitored project progress and provided timely reports to upper management and stakeholders
  • Utilized project management software to track progress and ensure successful completion of projects.

MANGERS ASSISTANT

GLADYS PORTER ZOO
07.2019 - 01.2020
  • Developed and implemented efficient system for scheduling appointments and managing calendars
  • Worked closely with management to ensure all scheduling needs were met
  • Utilized various software programs to manage calendars and track client data
  • Responsible for ensuring successful completion of day-to-day operations of company.

Education

Supply Chain And Operation Management - B.S - Logistics Management

WESTERN GOVERNORS UNIVERSITY
Remote
12.2027

Certified Technican - Logistics And Materials Management

CERTIFIED LOGISTICS TECHNICIAN
South Carolina
02.2024

Certified Public Notary - Accounting And Business Management

PUBLIC NOTARY
Texas
02.2020

High School Diploma -

HIGH SCHOOL DIPLOMA
Brownsville, TX
06.2019

Skills

  • Document Preparation
  • Office Administration
  • 80 WPM
  • Document Management and Storage

Languages

Spanish
Native or Bilingual

Timeline

Data Entry

Employment Development Department
12.2023 - Current

CERTIFIED LOGISTICS TECHNICIAN

U.S ARMY
03.2023 - Current

OPERATION ASSOCIATE

BANK OF AMERICA
07.2020 - 12.2023

MANGERS ASSISTANT

GLADYS PORTER ZOO
07.2019 - 01.2020

Supply Chain And Operation Management - B.S - Logistics Management

WESTERN GOVERNORS UNIVERSITY

Certified Technican - Logistics And Materials Management

CERTIFIED LOGISTICS TECHNICIAN

Certified Public Notary - Accounting And Business Management

PUBLIC NOTARY

High School Diploma -

HIGH SCHOOL DIPLOMA

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Itzel Perez Hernandez