Itzel Perez Toscano
Naples
Summary
I consider myself a person full of energy, always willing to learn and improve in all aspects of my life. I am a person who knows how to work as a team to improve in all aspects of life. I am a very organized who embrace to progress every day. Build and develop a restaurant team, provide coaching and mentorship, conduct performance evaluations, and establish inclusive work cultures. Communicate with diverse providers, purchasing, inventory, build report and long-term relationships. Manage a restaurant team of +15 employees. Strongs sense of urgency and initiative. Ability to constantly multi-task. I am excellent at problem solving, I have the ability to decisively take action.
Overview
8
8
years of professional experience
Work History
Assistant Project Manager
Coastal Construction Group
09.2024 - Current
- Partnered with project team members to identify and quickly address problems.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Reported regularly to managers on project budget, progress, and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Project Coordinator
The Toscano Group
06.2023 - Current
- Talk to the subcontractors, check cleanliness + RFIS
- Helping her with the purchasing orders and errands
- Issue permits, NOC record, certification of insurance
- Printing blueprints
- Check that everything was going same as the schedule
- Ensure all subcontractors and proper license, certificates of insurance and bonds are file prior to commencement of work by any subcontractor with permit
- Assists in addressing subcontractor issues
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Restaurant Manager/
Biciclee Cookshop
10.2023 - 08.2024
- Coordinated with a team of sous chefs and line cooks to meet high demand, and ensured efficient workflows for the delivery of takeout orders and dine-in meals
- Lead a team of 13 line cooks and kitchen personal, coordinate daily kitchen operations, and ensure compliance with quality standards
- Assists the executive chef in administration financial aspects of the food orders, labor hours and food cost
- Responsible for submitting the invoices for the food orders
- Make the orders direct from our provider
- Assist the executive chef to find better prices
- Help opening the new restaurant helping the executive chef to build the restaurant, types of floors, tiles and design of the place
- Count inventory at the end of the month
- Coordination of renovation of the project plus furniture purchasing
- Relieves manager greeter customers when required
- Maintains and retrieves electronic files
- Prepares or modifies documents for supervisor or management team, including reports, emails and drafts
- Schedules and coordinates department meetings, updates vacations calendar, sets appointments and travel arrangements
- Assists executive chef with day to day duties, updating inventory, menu, hirings, applications and coordinate subcontractors when before open
- Assists with the close out process of project by assuring that all final invoices and purchasing material
- Assists the executive chef in administering financial aspects of orders
Assistance Manager
Pjk chinnese Neighborhood
01.2023 - 09.2023
Line Cook
Bar Tulia
10.2021 - 12.2022
- Starts in the pizza station and slowly move into the grill, saute and gard manger
- The executive chef start training on inventory and cost
Assistance Manager/ Apprentie
Chipotle
01.2021 - 10.2021
Owner/ Chef
Xenses Catering
05.2017 - 06.2020
- Coordinate with the lead chef to prepare meals, design menus, and manage food inventory
- Train new team members on how to work the lines
- Learn how does the back and the front of the house work
- Counting the inventory
- Assures co-workers have clock in and clock out
- Assisted in coordinating and overseeing daily operations, including staff scheduling and customer service, as an Apprentie Manager
- Trained under experienced managers to develop skills in inventory management, ordering supplies, and overseeing sales performance
- Supported the manager in creating and implementing employee training programs to enhance team performance and productivity
- Demonstrated ability to resolve customer issues and complaints effectively, ensuring high levels of satisfaction and loyalty
- Participated in management meetings and provided input on strategic planning and decision-making processes
- Developed a reputation for creating innovative and delicious dishes that attracted a loyal customer base and resulted in consistently high reviews
- Implemented cost-saving strategies that improved profitability while maintaining high standards of quality
- Organize and provide lunch and learns coordination of client presentations
Education
Cerritos High School -
Cerritos High School
Bachelors degree in Arts - Culinary Management
UVM/Kendall College
07.2020
Skills
- Microsoft Office Suite
- Procore
- Attention to detail
- Commitment and reliability
- Ability to multi-task in fast pace
- Organization
- Team player
- Ability to work under pressure
- Problem solving
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Assistant Project Manager
Coastal Construction Group
09.2024 - Current
Restaurant Manager/
Biciclee Cookshop
10.2023 - 08.2024
Project Coordinator
The Toscano Group
06.2023 - Current
Assistance Manager
Pjk chinnese Neighborhood
01.2023 - 09.2023
Line Cook
Bar Tulia
10.2021 - 12.2022
Assistance Manager/ Apprentie
Chipotle
01.2021 - 10.2021
Owner/ Chef
Xenses Catering
05.2017 - 06.2020
Bachelors degree in Arts - Culinary Management
UVM/Kendall College
Cerritos High School -
Cerritos High School
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