Itzel Reyes
Chula Vista,CA
Summary
Hard-working student with knowledge of buyer awareness, credit operations, and distribution management. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
2
2
years of professional experience
Work History
Retail Associate
Kohl’s
07.2023 - Current
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used in-store system to locate inventory and place special orders for customers.
Retail Associate
Dd’s Discounts
11.2021 - 12.2021
- Stocked and cleaned shelves while maintaining a neat and orderly store
- Welcomed customers, offered to help locate items, and suggested merchandise without being intrusive or pushy
- Developed strong interpersonal skills through interaction with customers daily
- Operated cash register accurately and efficiently while processing payments from customers
- I assisted with inventory management by restocking shelves with new products
- I followed company policies, rules, and procedures to promote company goals and maintain safety.
Education
Bachelor of Arts - Graphic Design
San Diego State University
San Diego, CA05.2024
Associate of Arts - Studio Arts
Southwestern College
Chula Vista, CA05.2021
Skills
- Computer Proficiency
- Verbal and Written Communication
- Safety and Cleanliness Standards
- Teamwork oriented
- Fast learner
- Cash Register Operations
- Appeals Support
- Rewards Programs
- Credit Card Applications
- Retail Transactions
- Shelf Recovery
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Retail Associate
Kohl’s
07.2023 - Current
Retail Associate
Dd’s Discounts
11.2021 - 12.2021
Bachelor of Arts - Graphic Design
San Diego State University
Associate of Arts - Studio Arts
Southwestern College
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