Itzel Tellez Lopez
Escondido,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Medical Assistant
Vista Community Clinic
Escondido, CA
04.2019 - Current
- Lab work
- Call backs
- Administered vaccines
- Coordinated patient scheduling and managed.
- Ordering supplies
- Restocking rooms
- EKG
- Vital signs
- Patient intake
- Wound care
- Equipment sterilization
- Patient education
- Ran reports
- Trained the new hires
Medical Assistant
Vista Community Clinic
Escondido, CA
04.2019 - Current
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Administered medications under physician's supervision.
- Positioned patients properly during examination or treatment for comfort and safety.
Education
Certificate - Medical Assistant
Brightwood College
Vista, CA 08.2017 - 09.2018
Skills
- EKG administration
- Patient education
- Electronic health records
- Medical supply ordering
- Laboratory testing
- Appointment scheduling
- Medical equipment maintenance
- Effective communication
- Team training
- Attention to detail
- Time management
- Problem solving
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
Vista Community Clinic
04.2019 - Current
Medical Assistant
Vista Community Clinic
04.2019 - Current
Certificate - Medical Assistant
Brightwood College
08.2017 - 09.2018