Itzel Uribe
Summary
Compassionate and skilled Patient Care Technician with 2+ years of experience in delivering high-quality patient care in a hospital setting. Proficient in performing vital sign monitoring, assisting with daily living activities, and ensuring patient comfort and well-being. Strong communication and interpersonal skills, able to effectively collaborate with multidisciplinary teams to provide comprehensive care. Dedicated to upholding the highest standards of patient care and committed to delivering compassionate support to individuals in need.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Intermountain Healthcare
04.2024 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Patient Care Technician/Health Unit Coordinator (Medical Oncology)
Intermountain Medical Center
01.2022 - 03.2024
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Certified Nurse Assistant
Spring Gardens
11.2019 - 12.2020
- Assisted with daily living activities such as bathing, dressing, and feeding for elderly patients in a long-term care facility
- Provided emotional support and companionship to patients, fostering a positive and comforting environment
- Helped with transferring and positioning patients to prevent pressure ulcers and maintain their physical well-being.
Customer Service Advocate
CHEGG
08.2018 - 08.2019
- Provided exceptional customer service by resolving inquiries and issues in a timely and professional manner
- Maintained a positive attitude and strong communication skills to effectively assist customers with product questions and concerns
- Demonstrated problem-solving abilities to address customer complaints and ensure customer satisfaction.
Education
Highschool Diploma -
Timpanogos Highschool
Orem, UT05.2019
Certified Nursing Assistant Certification -
Mountainland Technical College
Lehi, UT05.2019
Skills
- Monitor vital signs, blood pressure, pain levels, and reactions to treatment and therapy, identify findings, and provide reports to nursing team members
- Perform basic nursing procedures under the supervision of registered nurses, such as wound care, catheterization, and feeding tube management
- Assisted patients in performing ADLs, including toileting, feeding, personal hygiene upkeep, and dental care
- Worked at the front desk, organizing charts, helping with phones, delegating admits and discharges and performed audits and high touch cleaning around the unit
- Detail-oriented
- Time management
- Problem-solving
- Adaptability
- Communication
- Bilingual (English and Spanish, fluent in both)
- Appointment Scheduling
- Patient Intake
Timeline
Patient Service Representative
Intermountain Healthcare
04.2024 - Current
Patient Care Technician/Health Unit Coordinator (Medical Oncology)
Intermountain Medical Center
01.2022 - 03.2024
Certified Nurse Assistant
Spring Gardens
11.2019 - 12.2020
Customer Service Advocate
CHEGG
08.2018 - 08.2019
Highschool Diploma -
Timpanogos Highschool
Certified Nursing Assistant Certification -
Mountainland Technical College
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