Itzela Rodriguez
Houston,TX
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level . Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Softlines Team Leader
Academy Sports And Outdoors
02.2017 - Current
- Elevated store's guest satisfaction by guaranteeing resolution of customer issues.
- Assisted customers in selecting products by explaining features and benefits, discussing price points and asking open-ended questions.
- Designed floor plans to maximize merchandising strategies by refreshing signage, organizing displays and keeping premises de-cluttered.
- Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
Cashier
Taqueria Mi Tierra
01.2016 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule
Cashier
Golden Corral Buffet And Grill
08.2015 - 12.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Clifton J Ozen High School
Beaumont, TX06.2012
Skills
- Effective delegation
- Organizational skills
- Strong leadership
- Budget management
- Staff training
- Multitasking
- Visual merchandising
- Customer service
- Time management
- Team motivation
- Decision making
- Employee scheduling
- Product knowledge
- Item Ticketing and Pricing
- Friendly and Helpful
- Adaptable and Flexible
- Team Leadership
- Organization
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Softlines Team Leader
Academy Sports And Outdoors
02.2017 - Current
Cashier
Taqueria Mi Tierra
01.2016 - 10.2016
Cashier
Golden Corral Buffet And Grill
08.2015 - 12.2015
Clifton J Ozen High School
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