Results-driven Area Manager accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. A self-starter with competencies in collaborating with teams and managing projects, looking to tackle new responsibilities.
Hi, I’m
Itzel Quijano
San Marcos,TX
Summary
Overview
8
years of professional experience
Work History
AmazonSan Marcos, TX
Area Manager
04.2023 - Current
Job overview
- Increased team productivity through streamlined processes and efficient system implementation.
- Managed daily operations for optimal performance, ensuring timely task and project completion.
- Improved overall efficiency by identifying and implementing necessary changes.
- Led team to consistently exceed company goals, fostering positive work environment.
- Maintained 90%+ average in connection scores, exceeding targeted 85% consistently.
AmazonKenosha, WI
Area Manager
03.2022 - 04.2023
Job overview
- Promptly resolved conflicts, fostering positive work environment.
- Assessed reports, implemented targeted improvements, and ensured high team productivity.
- Maximized resource utilization, achieving production targets through effective day-to-day management, improving quality by 50%.
- Cross-trained employees to maximize team agility and performance.
- Adjusted job assignments to meet dynamic business needs, considering processes, employee knowledge, and customer demands.
National PrintingEdinburg
Communications Specialist
08.2020 - 11.2020
Job overview
- Managed email marketing encompassing content development, SEO and distribution using Mail Chimp.
- Used Adobe Suite for creation of content, photo manipulation and publication design.
- Maintained 3 corporate website using WordPress content management system and associated plugins.
- Enhanced brand visibility by strategically developing and executing targeted marketing campaigns.
Harpers Restaurant And BrewpubEast Lansing
Server
03.2017 - 12.2018
Job overview
- Kept register accurate through correct billing, payment processing and cash management practices,.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Michigan State UniversityEast Lansing
Communications Intern
06.2016 - 12.2016
Job overview
- Forged strong media relationships to further public relations goals.
- Worked with student coordinator to design campaigns for CAMP, resulting in 50% increase in student engagement
- Enhanced brand visibility by creating and distributing engaging press releases, blog posts, and social media content.
Education
Michigan State UniversityEast Lansing, MI
Bachelor of Arts from Media And Information
08.2020
University Overview
Skills
- Hypertext markup language and Cascading style sheets
- Media Communications
- Content Development
- Digital marketing
- Adobe Creative Cloud
- Analytics and SEO
- Performance Monitoring and Evaluation
- Safety Protocols
- Outstanding Communication Skills
- Strategic Planning
- Staff training/development
- Bilingual - Spanish
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“Be soft. Do not let the world make you hard. Do not let the pain make you hate. Do not let the bitterness steal your sweetness. Take pride that even though the rest of the world may disagree, you still believe it to be a beautiful place”
Timeline
Area Manager
Amazon
04.2023 - Current
Area Manager
Amazon
03.2022 - 04.2023
Communications Specialist
National Printing
08.2020 - 11.2020
Server
Harpers Restaurant And Brewpub
03.2017 - 12.2018
Communications Intern
Michigan State University
06.2016 - 12.2016
Michigan State University
Bachelor of Arts from Media And Information