Itzel Y. Tapia Bautista
Camden,NJ
Summary
- Adept at enhancing customer experiences and streamlining operations, I excelled in roles at Tony Sopranos and other leading retailers. Leveraging skills in credit card processing and clear communication, I boosted transaction accuracy and customer satisfaction. My proactive approach and reliability in high-demand situations consistently propelled team efficiency and service excellence.
- Hardworking picker successful at transporting goods, completing orders and putting together shipments in high-volume, busy environments. Offers great team collaboration, safety oversight and picking skills developed several years in busy and challenging warehouses.
- Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
Work History
Cashier
Tony Sopranos
Cinnaminson, NJ
10.2024 - 02.2025
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Greeted customers promptly and responded to questions.
- Answered customer questions and provided store information.
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked closely with front-end staff to assist customers.
Store Associate
Turn 7
Moorestown, NJ
01.2024 - 06.2024
- Greeted customers to determine wants or needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Provided cash register operations and handled customer payments.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
Picker Packer
Radial Warehouse
Florence, NJ
11.2020 - 06.2023
- I would be a seasonal lead during peak periods.
- Order resolution, when a piece was missing or damaged.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Tracked outgoing orders to provide shipping status to customers.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
Education
High School Diploma -
Woodrow Wilson High School
Camden, NJ06-2020
Skills
- Product restocking
- Returns processing
- Drawer balancing
- Credit card processing
- Liquor law compliance
- Order taking
- Cash register systems
- Reliability and punctuality
- Order packaging
- Order verification
- Gift card handling
- Staff training
- Refund handling
- Guest inquiries
- Clear communication
- Empathy and patience
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Cashier
Tony Sopranos
10.2024 - 02.2025
Store Associate
Turn 7
01.2024 - 06.2024
Picker Packer
Radial Warehouse
11.2020 - 06.2023
High School Diploma -
Woodrow Wilson High School
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