Summary
Overview
Work History
Education
Skills
Related Training
Awards
Certification
Languages
Timeline
Hi, I’m

Itzia Caban - Tirado

Valparaiso,FL
Itzia Caban - Tirado

Summary

Exceptional visionary leader, strategic planner, project manager, and team motivator offering successful executive-level administrative, human resources, and postal operations experience. Excel in managing multiple projects concurrently with strong detail, problem-solving, and follow-through capabilities. Active DoD SCI. Effective communicator who readily distills complex materials into easily understood, compelling reports and presentations. Core competencies include: Strategic Vision, Planning & Execution, Senior Executive Services Administration, Human Resources (HR) Management, Productivity & Efficiency Driven, Training & Workforce Development, Postal Operations Management, Process & Performance Improvements, Information Resource Management, Protocol & Public/International Relations, Team Building, Coaching & Leadership Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.

Overview

1
Certification

Work History

UNITED STATES AIR FORCE

Organization Government Purchase Administrator & E-Finance Manager
2020 - Current (5 education.years_Label & 7 education.months_Label)

Job overview

  • Maintain policy, and procedures and adjudicated expenses for $150K annual budget in support of maintenance operation members
  • Collaborate with Force Support agency and AF Personnel Command to resolve personnel record conflicts and Military Personnel Data System discrepancies and Case Management System inquiries.
  • Organized and detail-oriented with strong work ethic.

UNITED STATES AIR FORCE

Manager, Executive Support Staff
2020 - Current (5 education.years_Label & 7 education.months_Label)

Job overview

  • Lead executive support staff in providing precision HR and administrative support services to 150 senior leaders/staff members
  • Perform a wide variety of executive-level administrative and clerical functions consisting of managing senior office personnel, drafting personal and professional correspondence, managing social, protocol, honors/ceremonies, preparing and liquidating travel orders, and preparing personnel reports and evaluations
  • Guide director's suspense tracking; lead workflow and higher echelon task management with 6-work centers for staff execution.

UNITED STATES AIR FORCE

Manager, Air Force Central Command (AFCENT) Plans and Logistics
2017 - 2020 (3 education.years_Label)

Job overview

  • Liaised between Air Force Headquarters and three major commands to coordinate readiness, defense policies, and plans, facilitating development of policies and procedures across 11 countries
  • Offered operational direction and performed yearly quality evaluations for seven postal sites, ensuring adherence to standards and enhancing efficiency
  • Effectively managed functional area responsibilities, updating vital information, validating reporting protocols, and enhancing warfighter safety for 14K deployed personnel.

UNITED STATES AIR FORCE

Manager, Official Mail Center (OMC)
2015 - 2017 (2 education.years_Label)

Job overview

  • Expertly led OMC, directing incoming official mail for distribution and guided units on applicable postage/custom regulations
  • Managed 20-military/5-civilians, enforcing strict USPS guidelines while assuring superior customer service to 12K personnel
  • Directed security/transportation between 42-official mail units, enforced compliance with USPS, DoD/USAF Europe Policy
  • Managed/distributed standard and registered mail parcels for delivery to 5.9K individual post receptacles in support of patrons.

UNITED STATES AIR FORCE

Finance Manager & Postal Supervisor
2013 - 2015 (2 education.years_Label)

Job overview

  • Managed accounting of $1.6M in financial revenue, USPS postage stamps, money orders, and mail processing equipment
  • Provided superior customer service to 12K US military service members and DoD Government ID card-holding patrons
  • Sorted and processed express, first and second class, priority, and registered parcels for delivery to 5.9K individual receptacles
  • Deployed 180-days to Kuwait; oversaw DoD $240M mail transportation contract—transported 5M pounds mail in/out of area.

UNITED STATES AIR FORCE

Postmaster
2011 - 2013 (2 education.years_Label)

Job overview

  • Provided mail distribution support to 125-USAFE units; largest OMC operations in Europe, servicing 54K personnel
  • Ensured mail security and compliance with USPS, DoD, US Customs and host country standards
  • Performed quality control assessments on 10.5K mail receptacles for outdated mail, non-use, and accumulation
  • Oversaw acceptance, processing, and dispatch of all classes of mail addressed to continental US and 420-overseas locations
  • Performed Postmaster and Official Mail Manager (OMM) duties in the absence of designated Postmaster/OMM.

Education

American Military University
Virginia, VA

Associate of Arts from Public Health
04.2024

Community College of The Air Force
Maxwell, AL

Associate of Applied Science from Business Administration
04.2015

Skills

  • Budget Management
  • Process Improvement
  • Contract Administration
  • Analytical Thinking
  • Customer Service
  • Logistics Coordination
  • MS Office
  • Attention to Detail
  • Office Management
  • Dependable and Responsible
  • Organization and Time Management
  • Organizational Skills
  • Multitasking Abilities
  • Relationship Building

Related Training

  • Senior Leadership/Management Academy
  • Senior Executive Operations & Administration
  • Administrative & Human Resources Management
  • Senior Executive Services Administration
  • Postal Operations Management
  • Information & Records Management

Awards

Recipient of numerous awards for outstanding military, humanitarian, and community service

Certification

Data Science Math Skills - Coursera

Foundations: Data, Data, Everywhere - Coursera

Ask Questions to Make Data-Driven Decisions - Coursera

Prepare Data for Exploration - Coursera

Process Data from Dirty to Clean - Coursera

Analyze Data to Answer Questions - Coursera

Share Data Through the Art of Visualization - Google

Share Data Through the Art of Visualization - Google

Data Analysis with R Programming - Google

Languages

Spanish
Native or Bilingual

Timeline

Organization Government Purchase Administrator & E-Finance Manager

UNITED STATES AIR FORCE
2020 - Current (5 education.years_Label & 7 education.months_Label)

Manager, Executive Support Staff

UNITED STATES AIR FORCE
2020 - Current (5 education.years_Label & 7 education.months_Label)

Manager, Air Force Central Command (AFCENT) Plans and Logistics

UNITED STATES AIR FORCE
2017 - 2020 (3 education.years_Label)

Manager, Official Mail Center (OMC)

UNITED STATES AIR FORCE
2015 - 2017 (2 education.years_Label)

Finance Manager & Postal Supervisor

UNITED STATES AIR FORCE
2013 - 2015 (2 education.years_Label)

Postmaster

UNITED STATES AIR FORCE
2011 - 2013 (2 education.years_Label)

American Military University

Associate of Arts from Public Health

Community College of The Air Force

Associate of Applied Science from Business Administration
Itzia Caban - Tirado