Hi, I’m
Itzia Caban - Tirado
Valparaiso,FL
Summary
Exceptional visionary leader, strategic planner, project manager, and team motivator offering successful executive-level administrative, human resources, and postal operations experience. Excel in managing multiple projects concurrently with strong detail, problem-solving, and follow-through capabilities. Active DoD SCI. Effective communicator who readily distills complex materials into easily understood, compelling reports and presentations. Core competencies include: Strategic Vision, Planning & Execution, Senior Executive Services Administration, Human Resources (HR) Management, Productivity & Efficiency Driven, Training & Workforce Development, Postal Operations Management, Process & Performance Improvements, Information Resource Management, Protocol & Public/International Relations, Team Building, Coaching & Leadership Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
1
Certification
Work History
UNITED STATES AIR FORCE92 Airlift Wing, Fairchild AFB, WA
Organization Government Purchase Administrator & E-Finance Manager
2020 - Current (6 education.years_Label & 6 education.months_Label)
Job overview
- Maintain policy, and procedures and adjudicated expenses for $150K annual budget in support of maintenance operation members
- Collaborate with Force Support agency and AF Personnel Command to resolve personnel record conflicts and Military Personnel Data System discrepancies and Case Management System inquiries.
- Organized and detail-oriented with strong work ethic.
UNITED STATES AIR FORCE92 Airlift Wing, Fairchild AFB, WA
Manager, Executive Support Staff
2020 - Current (6 education.years_Label & 6 education.months_Label)
Job overview
- Lead executive support staff in providing precision HR and administrative support services to 150 senior leaders/staff members
- Perform a wide variety of executive-level administrative and clerical functions consisting of managing senior office personnel, drafting personal and professional correspondence, managing social, protocol, honors/ceremonies, preparing and liquidating travel orders, and preparing personnel reports and evaluations
- Guide director's suspense tracking; lead workflow and higher echelon task management with 6-work centers for staff execution.
UNITED STATES AIR FORCEAir Force Central Command (AFCENT), Shaw AFB, SC
Manager, Air Force Central Command (AFCENT) Plans and Logistics
2017 - 2020 (3 education.years_Label)
Job overview
- Liaised between Air Force Headquarters and three major commands to coordinate readiness, defense policies, and plans, facilitating development of policies and procedures across 11 countries
- Offered operational direction and performed yearly quality evaluations for seven postal sites, ensuring adherence to standards and enhancing efficiency
- Effectively managed functional area responsibilities, updating vital information, validating reporting protocols, and enhancing warfighter safety for 14K deployed personnel.
UNITED STATES AIR FORCE48th Communications Squadron, RAF Lakenheath, Engl
Manager, Official Mail Center (OMC)
2015 - 2017 (2 education.years_Label)
Job overview
- Expertly led OMC, directing incoming official mail for distribution and guided units on applicable postage/custom regulations
- Managed 20-military/5-civilians, enforcing strict USPS guidelines while assuring superior customer service to 12K personnel
- Directed security/transportation between 42-official mail units, enforced compliance with USPS, DoD/USAF Europe Policy
- Managed/distributed standard and registered mail parcels for delivery to 5.9K individual post receptacles in support of patrons.
UNITED STATES AIR FORCE48th Communications Squadron, RAF Lakenheath, Engl
Finance Manager & Postal Supervisor
2013 - 2015 (2 education.years_Label)
Job overview
- Managed accounting of $1.6M in financial revenue, USPS postage stamps, money orders, and mail processing equipment
- Provided superior customer service to 12K US military service members and DoD Government ID card-holding patrons
- Sorted and processed express, first and second class, priority, and registered parcels for delivery to 5.9K individual receptacles
- Deployed 180-days to Kuwait; oversaw DoD $240M mail transportation contract—transported 5M pounds mail in/out of area.
UNITED STATES AIR FORCE86th Communications Squadron, Ramstein AB, Germany
Postmaster
2011 - 2013 (2 education.years_Label)
Job overview
- Provided mail distribution support to 125-USAFE units; largest OMC operations in Europe, servicing 54K personnel
- Ensured mail security and compliance with USPS, DoD, US Customs and host country standards
- Performed quality control assessments on 10.5K mail receptacles for outdated mail, non-use, and accumulation
- Oversaw acceptance, processing, and dispatch of all classes of mail addressed to continental US and 420-overseas locations
- Performed Postmaster and Official Mail Manager (OMM) duties in the absence of designated Postmaster/OMM.
Education
American Military UniversityVirginia, VA
Associate of Arts from Public Health
04.2024
Community College of The Air ForceMaxwell, AL
Associate of Applied Science from Business Administration
04.2015
Skills
- Budget Management
- Process Improvement
- Contract Administration
- Analytical Thinking
- Customer Service
- Logistics Coordination
- MS Office
- Attention to Detail
- Office Management
- Dependable and Responsible
- Organization and Time Management
- Organizational Skills
- Multitasking Abilities
- Relationship Building
Related Training
- Senior Leadership/Management Academy
- Senior Executive Operations & Administration
- Administrative & Human Resources Management
- Senior Executive Services Administration
- Postal Operations Management
- Information & Records Management
Awards
Recipient of numerous awards for outstanding military, humanitarian, and community service
Certification
Data Science Math Skills - Coursera
Foundations: Data, Data, Everywhere - Coursera
Ask Questions to Make Data-Driven Decisions - Coursera
Prepare Data for Exploration - Coursera
Process Data from Dirty to Clean - Coursera
Analyze Data to Answer Questions - Coursera
Share Data Through the Art of Visualization - Google
Share Data Through the Art of Visualization - Google
Data Analysis with R Programming - Google
Languages
Spanish
Native or Bilingual
Timeline
Organization Government Purchase Administrator & E-Finance Manager
UNITED STATES AIR FORCE
2020 - Current (6 education.years_Label & 6 education.months_Label)
Manager, Executive Support Staff
UNITED STATES AIR FORCE
2020 - Current (6 education.years_Label & 6 education.months_Label)
Manager, Air Force Central Command (AFCENT) Plans and Logistics
UNITED STATES AIR FORCE
2017 - 2020 (3 education.years_Label)
Manager, Official Mail Center (OMC)
UNITED STATES AIR FORCE
2015 - 2017 (2 education.years_Label)
Finance Manager & Postal Supervisor
UNITED STATES AIR FORCE
2013 - 2015 (2 education.years_Label)
Postmaster
UNITED STATES AIR FORCE
2011 - 2013 (2 education.years_Label)
American Military University
Associate of Arts from Public Health
Community College of The Air Force
Associate of Applied Science from Business Administration