Itzul Enriquez
Portales,NM
Summary
Bilingual, detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated to maintaining highest customer satisfaction while processing large volumes of calls in busy offices. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Assistant Daycare Teacher
Sunnyside Day Care
04.2023 - 05.2023
- Supervised free play and other activities to keep children safe.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Sanitized tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Read and told stories to promote and support overall language development.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Engaged with children individually to encourage physical activity and academic curiosity.
Medical Records Specialist
Roosevelt General Hospital
08.2020 - 05.2021
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Kept accurate log of requests for medical information and records.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Maintained patient charts and accurately recorded new information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Followed up with patients about medical and healthcare processes.
- Managed electronic medical records for patients.
Assistant Deli Manager
Farmers Country Market
03.2019 - 07.2020
- Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
- Operated slicer and price computing scale to accurately slice, weigh and label lunch meat and cheese products.
- Controlled freshness of products by rotating and removing out of code merchandise.
- Prepared and placed products in display counter to catch shopper's eye and boost sales.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Observed quality assurance standards to optimize freshness of deli products.
- Analyzed customer feedback to identify areas of improvement and evaluated performance over time.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Babysitter
Personal Employer
11.2018 - 02.2019
- Played games, worked on puzzles, and read books to child.
- Communicated positively with child and guardian.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured child when upset providing emotional support and stability.
- Communicated with parent regarding child's progress and raising any issues.
- Monitored child's play activities to verify safety.
Scale Operator
Nick Griego & Sons Construction Company
06.2018 - 08.2018
- Operated weigh scales and issued tickets when necessary.
- Communicated with operators to share information related to product.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
- Answered customer calls professionally and routed to appropriate person.
- Maintained tidy work area to reduce likelihood of accidents.
- Greeted customers and provided excellent service to internal and external clients.
- Identified issues and developed solutions to improve quality control.
Education
No Degree -
Eastern New Mexico University
Portales, NMHigh School Diploma -
Portales High School
Portales, NM05.2018
Skills
- Excellent Communication Skills
- Electronic Filing System Organization
- Document Scanning
- Charting and Clinical Documentation
- HIPAA Expertise
- Complex Problem-Solving
- Paperwork Processing
- Maintain Patient Confidentiality
Languages
Spanish
Professional Working
Timeline
Assistant Daycare Teacher
Sunnyside Day Care
04.2023 - 05.2023
Medical Records Specialist
Roosevelt General Hospital
08.2020 - 05.2021
Assistant Deli Manager
Farmers Country Market
03.2019 - 07.2020
Babysitter
Personal Employer
11.2018 - 02.2019
Scale Operator
Nick Griego & Sons Construction Company
06.2018 - 08.2018
No Degree -
Eastern New Mexico University
High School Diploma -
Portales High School
Similar Profiles
Candace WilliamsCandace Williams
Volunteer at Sunnyside Day CareVolunteer at Sunnyside Day Care
Kenyatte WilliamsKenyatte Williams
Janitor at Sunnyside Day TrainingJanitor at Sunnyside Day Training
Wencie CabigtingWencie Cabigting
Dietary Cook at Sunnyside Meadows Memory CareDietary Cook at Sunnyside Meadows Memory Care
Jose OlivarezJose Olivarez
Sales Manager at Cleaver Brooks Sales and ServiceSales Manager at Cleaver Brooks Sales and Service
Mari PayneMari Payne
Teller at First New Mexico BankTeller at First New Mexico Bank