Iury Brandao Cruz
Laredo,TX
Summary
Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products.
Overview
10
10
years of professional experience
Work History
Detention Officer
GEO
05.2023 - Current
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Attended to feeding, housing, and physical well-being of inmates.
Cashier
Stripes Convenience Store
01.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Mentored new team members on sales software system operation.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
Computer Operator
Prida
01.2020 - 08.2020
- Generated reports covering details about data, system operation and error monitoring.
- Changed and replaced backup tapes regularly and performed detailed server backups.
Welder
Western Contractor's
02.2019 - 12.2019
- Set up and operated shielded metal arc and gas metal arc welding equipment.
- Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
- Managed repair and maintenance schedule to organize shop and maintain equipment.
- Welded in flat, horizontal, vertical and overhead positions.
- Used MIG gun arc to melt and deposit metal from electrode to workpieces.
Security Officer
Securitas Security Services USA
09.2018 - 02.2019
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Manager
Wesfern
01.2018 - 08.2018
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Auditor
Logis Inc
11.2016 - 12.2017
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Developed audit policies, guiding administrative and technical functions.
- Consulted clients on internal control systems development and audit program improvements.
Cashier
Carl's Jr
07.2016 - 11.2016
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
McDonald's
07.2014 - 06.2016
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
United High School
Laredo, TX06.2017
Skills
- Employee Training
- Product Scanning
- Product Location
- Credits and Refunds
- Work Task Prioritization
- Payment Processing
- Policies and Procedures
- Shipment Procedures
- Staff Supervision
- Team Leadership
- Check Cashing
- Creative Thinking
- Checkout Station Oversight
Languages
Portuguese
Native or Bilingual
English
Professional Working
Spanish
Full Professional
Timeline
Detention Officer
GEO
05.2023 - Current
Cashier
Stripes Convenience Store
01.2020 - Current
Computer Operator
Prida
01.2020 - 08.2020
Welder
Western Contractor's
02.2019 - 12.2019
Security Officer
Securitas Security Services USA
09.2018 - 02.2019
Manager
Wesfern
01.2018 - 08.2018
Auditor
Logis Inc
11.2016 - 12.2017
Cashier
Carl's Jr
07.2016 - 11.2016
Cashier
McDonald's
07.2014 - 06.2016
High School Diploma -
United High School
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