Highly motivated Property Administrator with a proven track record of delivering exceptional customer service to residential clients, ensuring buildings are well-maintained, and proficiently handling administrative tasks.
Overview
13
13
years of professional experience
Work History
Administrator / Landlord my Properties
06.2022 - Current
Managing tenant inquiries, complaints, and communications, and coordinating lease renewals.
Preparing and processing lease agreements, ensuring compliance with local and state laws, and managing evictions if necessary.
Coordinating maintenance requests, scheduling repairs, and ensuring property upkeep.
Collecting rent, managing budgets, and preparing financial reports.
Maintaining accurate and up-to-date property records, including leases, maintenance logs, and financial records.
Coordinating with vendors for repairs, maintenance, and supplies.
Administrative Assistant / Bookkeeper
Kostner Condominium Management
06.2018 - 01.2022
Prepare and maintain complete resident files
Responded to customer queries in a timely and accurate way, via phone, email or chat
Updated our internal databases with information about technical issues and useful discussions with customers
Knowledge of budgeting and tracking expense against budget
Analyze and report malfunctions
Prepare and modify documents including correspondence, reports, drafts and emails
Create Excel spreadsheets and PowerPoint presentations
Programming Intern
BezNext Inc.
01.2018 - 06.2018
Building and analyzing resource tracking application measuring IO operations
Retrieves the data from the company database, creates custom filters using MySQL
Performs calculations based on user requirements and displays them in a custom GUI
Analyzed the specific documentation and design requirements
Quality assurance technician
Stabilus GMBH.
09.2012 - 09.2015
Ensured the quality and resolving the external complaints in ROQ laboratory
Making internal audits, making the documentation and clarifying the internal complaints
Resolving the 8D reports; 5S methodology
Ensuring the quality and resolving the external complaints in the Romanian department laboratory
Education
Business Career Program -
Computer Systems Institute
Skokie, IL
03.2019
Master of Science - Faculty of Materials Science and Engineering, I.M.M.A. (Advanced Materials Engineering and Management)
Transylvania University
05.2013
Skills
Social interaction
Customer service
Negotiations
Meeting
Telephone conversations
Presentation
Administrative writing
MS Office
PowerPoint
Excel
Word
Access
Outlook
Social Media
QuickBooks
Google tools
CRM
Self-motivated
Critical-thinking
Problem-solving
Leadership
Communicative
Detail oriented
Team player
Strong work ethic
Multitask
Languages
English
Native or Bilingual
Romanian
Native or Bilingual
Timeline
Administrator / Landlord my Properties
06.2022 - Current
Administrative Assistant / Bookkeeper
Kostner Condominium Management
06.2018 - 01.2022
Programming Intern
BezNext Inc.
01.2018 - 06.2018
Quality assurance technician
Stabilus GMBH.
09.2012 - 09.2015
Master of Science - Faculty of Materials Science and Engineering, I.M.M.A. (Advanced Materials Engineering and Management)