
Proven leader and adept in hospitality service, I elevated customer satisfaction at Starbucks through exceptional service and training excellence. My background also includes enhancing team performance and customer experience at Kroger, showcasing my ability to adapt, mediate conflicts, and drive results. Knowledgeable and dedicated customer service professional with extensive experience in the service industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing client rapport. Motivated to maintain customer satisfaction and contribute to company success. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, diverse settings.