Enthusiastic, independent, and reliable self-starter professional with over 15 years of experience in mortgage lending, finance, banking, and customer service.
Excellent organizational and time management skills with the ability to work on multiple projects, prioritize assignments, and meet deadlines while maintaining high attention to detail.
Excellent customer service and communication skills and willing to go above and beyond for customers and team.
Exceptional communicator, a dedicated team player with interpersonal skills, and a strong work ethic.
Overview
17
17
years of professional experience
Work History
Loan Officer Associate
PNC Bank
05.2017 - 04.2023
Managed high volume pipeline with over $100 mil in annual funding
Collaborated with Loan Officers on numerous loan originating assignments, loan processing duties, coordinated marketing material, scheduled appointments with customers, escrow and title officers
Maintained ongoing communication with processing and underwriting team to assure timely closing
Communicated loan needs and conditions with customers and successfully guided the loan process
Gathered all necessary information and loan documents for the application process, verified assets, tax returns, and paystubs for income verification to represent a complete loan package to the underwriting for an approval
Gathered and verified documentation for DU pre-approvals
Provide direct support to loan officer and report to management team with daily transaction progress
Project Compliance Coordinator
OneRoof Energy, LLC
09.2015 - 12.2016
Processed audits of Solar Lease Agreements, Power Purchase Agreements, and Purchase contracts to ensure compliance with company and investor guidelines
Processed and analyzed credit for new applicants
Evaluated client's credit risk and prepared notification to customers with their credit results and approval criteria
Analyzed property title to ensure eligibility and reviewed all project documentation for quality assurance and partner payments
Coordinated with installer companies and finalized installation process audits for work accuracy and quality assurance
Communicated final completion with the asset management team and based on findings requested corrections with appropriate departments.
Financial Service/Real Estate Specialist
San Diego County Credit Union
10.2006 - 08.2015
Established customers membership with Credit Union.
Analyzed financial data to assist customers in making inform decisions regarding their financial needs when seeing mortgage loans
Received and processed mortgage loan and HELOC applications, data entry, analyzed income, credit and DTI, initiated loan pre-approval based on pre-qualification, submitted complete loan file to underwriting for the final decision, followed up with escrow and realtor to ensure accuracy on the loan process
Analyzed initial documents from clients including tax returns, paystubs, reviewed loan agreements to ensure accuracy, obtained and analyzed personal financial and credit data
Processed hardship and workout loan applications for mortgage and consumer loans
Funded auto loans, consumer loans and small business loans
Processed account debit and credit card dispute transactions
Trained new Financial Service Representatives, Business Specialists, and Real Estate Specialists
Generated new business with company on-site at partnering businesses and community events.
Skills
Strong analytical, problem-solving, and time management skills
High attention to details
Ability to work on multiple projects, prioritize assignments, and meet deadline
Credit Analysis
Time management and organization skills with the ability of organize and prioritize
Proficient in Microsoft Office including Outlook, Word, PowerPoint, and Excel
Accomplishments
Award for High Quality and Accuracy Performance including Top Producer Acknowledgment
International Trade Specialist at PNC Bank, Pittsburgh National Corporation BankInternational Trade Specialist at PNC Bank, Pittsburgh National Corporation Bank