Iva Miteva
Queens,NY
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
3
3
years of professional experience
Work History
Server
The Grand, Queens Center for Rehab
New York, NY
05.2025 - Current
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Prepared drinks according to standard recipes.
- Upheld high standards of sanitation in accordance with health department regulations.
- Monitored dining room for cleanliness and proper set-up at all times.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Server
Elsie Rooftop
New York, NY
04.2025 - Current
- Prepared drinks according to standard recipes.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted guests and provided menus.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Explained menu items, describing ingredients and cooking methods upon request.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Responded to ad hoc cleaning duties at end of shift.
- Set up tables in between patrons to reduce wait times.
- Presented menus and answered questions regarding items.
Server
Vitosha Street Bar and Dinner
Sofia, Bulgaria
09.2022 - 03.2025
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained records of transactions made during shift as required by law or company policy.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Education
Bachelor of Arts - Graphic Design
New Bulgarian University
Bulgaria03-2025
Skills
- Time management
- Food and beverage pairings
- POS operation
- Menu memorization
- Food running
- Food safety
- Wine service
- Customer feedback management
- Table setting knowledge
- Service prioritization
- Client communication
Languages
English
Professional
Bulgarian
Full Professional
Russian
Limited
Timeline
Server
The Grand, Queens Center for Rehab
05.2025 - Current
Server
Elsie Rooftop
04.2025 - Current
Server
Vitosha Street Bar and Dinner
09.2022 - 03.2025
Bachelor of Arts - Graphic Design
New Bulgarian University
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