Talent Acquisition Expert with over 12 years of experience from recruiting top talent from entry level to executive. Proven track record of establishing and maintaining positive relationships with candidates and hiring managers resulting in successful placement. Dedicated and experienced professional committed to promoting diversity and inclusion in the workplace. Strong background in cross-cultural communication and empathy. Passionate about creating equitable and inclusive workplaces that foster innovation and collaboration.
Overview
13
13
years of professional experience
Work History
Recruiter
Duke University And Health Care - Contract
01.2023 - Current
Develop and implement talent acquisition strategies to meet staffing needs and support company growth
Establish and maintain positive relationships with hiring managers to ensure clear communication and successful placement.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Managed high-volume requisitions in timely manner to meet client staffing needs efficiently.
Collaborated with hiring managers to understand job requirements and expectations.
Developed recruiting strategies to identify qualified candidates and build network.
Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
Developed strong relationships with hiring managers across various departments, ensuring seamless transition for new employees into their respective teams.
Developed robust training materials for consistent information delivery during onboarding sessions.
Designed engaging presentations tailored to specific roles within organization, effectively communicating expectations and responsibilities to new team members.
Created and implemented forward-thinking initiatives to improve employee engagement.
Diversity and Inclusion Recruiter and Sourcer
Apple-Contract
01.2022 - 01.2023
Managed diversity related projects and initiatives, including employee research groups and diversity recruitment efforts
Developed and implemented strategies to improve diversity and inclusion metrics, resulting in 15% increase in diverse hires within organization within 6 months
Maintained working relationships with community organizations that supported needs of understated groups in company
Conducted candidate intake sessions and screening interviews.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Coordinated schedules to arrange management interviews with applicants.
Built strong relationships with internal and external candidates to ensure excellent hiring experience.
Managed high-volume requisitions in timely manner to meet client staffing needs efficiently.
Developed recruiting strategies to identify qualified candidates and build network.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
Regional Recruiter
Starbucks-Contract
12.2020 - 01.2022
Collaborated with departmental leaders to identify workforce gaps to develop range of staffing approaches
Full Cycle for District managers and Store Mangers
Sourced through, Taleo, LinkedIn, Indeed, Career builder and Zip recruiter
Negotiated salaries
Compiled candidate's benefits package.
Created comprehensive reports detailing regional recruitment trends, providing valuable insights for upper management decision-making processes regarding workforce planning initiatives.
Managed high-volume requisition load while consistently meeting key performance indicators related to fill rates and time-to-fill metrics.
Negotiated competitive salary packages with selected candidates, ensuring satisfaction on both sides of employment agreement.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Organized successful regional job fairs and networking events, resulting in higher visibility for company''s brand among potential candidates.
Provided exceptional candidate experience throughout entire recruitment process, resulting in positive feedback from new hires.
Talent Acquisition Manager
H&M
04.2017 - 05.2018
Wrote job descriptions to post on job boards
Recruited, Interviewed and Onboarded new hires upholding policies and procedures
Traveled between stores actively networking, recruiting and running job fairs
Weekly calls with Store Managers on hiring needs
Payroll and Benefits.
Managed high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
Increased quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
Coordinated job fairs and campus recruiting events to attract top talent from diverse backgrounds.
Streamlined internal referral program by simplifying procedures, increasing employee participation, and ultimately expanding pool of qualified applicants.
Managed all aspects of interview process including scheduling, conducting interviews, providing feedback, and negotiating offers with candidates.
Created and drove talent acquisition and job placement strategies to attract diverse candidates.
Collaborated with HR team members to ensure seamless onboarding experience for new hires through effective communication and coordination of orientation programs.
Streamlined onboarding processes for increased efficiency, reducing time-to-productivity for new hires.
Conducted thorough needs assessments to identify gaps in existing onboarding resources, leading to improvements in content and delivery methods.
Managed all aspects of employee lifecycle from recruitment through off-boarding, ensuring positive experience at each stage.
Monitored progress of new hires throughout onboarding process, providing feedback and guidance as necessary.
Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
Trained new hires in technology required to access company systems and complete job tasks.
Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
Reviewed onboarding processes regularly, identifying and correcting deficiencies.
Completed required criminal, credit, or drug tests for new hires.
Organized welcome packages and icebreakers to get new hires quickly up to speed with colleagues and company details.
Talent Acquisition Manager
JCPenney
11.2011 - 03.2017
Sourced and screened candidates
Ensure new hire orientation and ongoing training
Used tools such as LinkedIn, Indeed, Career builder, Hot Jobs and College careers centers
Handled over 120+ requisitions during holiday season with full cycle.
Increased quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
Managed high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
Streamlined onboarding processes for increased efficiency, reducing time-to-productivity for new hires.
Coordinated logistics for orientation events such as scheduling, venue selection, and catering arrangements, ensuring smooth and organized experience for new hires.
Conducted thorough needs assessments to identify gaps in existing onboarding resources, leading to improvements in content and delivery methods.
Put together employee files and collected required digital or physical information to meet requirements.
Organized welcome packages and icebreakers to get new hires quickly up to speed with colleagues and company details.
Distributed employee engagement surveys to identify areas of improvement.
Education
Master in Business Administration with a concentration in Marketing -
Kaplan University
Miami, FL
01.2013
Business Administration Concentration Marketing -
Fayetteville State University
Fayetteville, NC
01.2007
A.A.S. Fashion Marketing -
The Art Institute of Charlotte
Charlotte, NC
01.2004
Skills
Applicant Tracking Systems (ATS): Success Factor, Workday, Taleo, HireVue, GreenHouse, ATPA and ICIM
Cross-Cultural Communication
Diversity and inclusion and training and facilitation
Case Management
Community Outreach
Empathy and Active Listening
Project Management
Candidate Sourcing and Networking
Interview and Assessment
HR Compliance and Record Keeping
Onboard and Retention Strategies
Candidate Screening
Administrative Skills
Recruiting and Sourcing
Team Collaboration
Organizational abilities
Customer Empathy
Cross-Functional Collaboration
Recruitment Process Improvement
Recruitment Metrics Analysis
Collaborative Problem-Solving
Job Posting Optimization
Onboarding Coordination
Behavioral Interviewing
Social Media Recruiting
Full cycle recruiting
Salary and benefits negotiations
Offer letters
Hiring Requirements
Contract Negotiation
Timeline
Recruiter
Duke University And Health Care - Contract
01.2023 - Current
Diversity and Inclusion Recruiter and Sourcer
Apple-Contract
01.2022 - 01.2023
Regional Recruiter
Starbucks-Contract
12.2020 - 01.2022
Senior Regional Recruiter
Neiman Marcus-Contract
11.2019 - 11.2020
Senior Regional Recruiter
Estee Lauder-Contract
06.2018 - 10.2019
Talent Acquisition Manager
H&M
04.2017 - 05.2018
Talent Acquisition Manager
JCPenney
11.2011 - 03.2017
Master in Business Administration with a concentration in Marketing -
Registered Medical Assistant/Supply Order Coordinator at Duke Health - Duke Primary Care Wake ForestRegistered Medical Assistant/Supply Order Coordinator at Duke Health - Duke Primary Care Wake Forest