IVA PRESCOTT
Crosby,Texas
Summary
Veteran of the United States Air Force and Master’s Degree recipient with strong background in rehabilitation and the criminal justice system. Efficient professional with 22 years of experience and a proven knowledge of customer service, procedure standardization, and workflow prioritization. A goal-oriented individual with a strong concern for others. Compassion, dedication and drive that will be a great asset to the workplace and the community.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sociologist I
Texas Department Of Criminal Justice
10.2025 - Current
- Interviews newly received inmates to gather sociological data.
- Identifies inmates that are known or suspected gang members or inmates with enemies on assigned units; makes recommendations to ensure appropriate housing.
- Compiles information to make appropriate unit custody, housing, and general activity plan assignments.
- Develops administrative and technical assistance policies and procedures; responds to inquiries regarding technical program and administrative regulations, policies, and procedures.
- Participates in program planning and implementation.
- Prepares, edits, and distributes correspondence, reports, studies, forms, and other documents; compiles and prepares summaries and reports.
- Develops and maintains filing, record keeping, and records management systems.
- Trains technical and administrative support staff in intake program operations and activities.
District Parole Officer
Texas Department of Criminal Justice
06.2023 - 10.2025
- Provide supervision to 100+ offenders.
- Conduct daily parole investigations.
- Obtain information for and preparing parole administration documentation.
- Review and approve parole supervision activities, parole investigations, and parole release plans and reports.
- Coordinate case assignments.
- Conduct case analyses.
- Assess risk to the general public.
- Work directly with offenders to ensure they re-enter society in a safe and productive manner.
Health Specialist I
Texas Department of Criminal Justice
10.2022 - 06.2023
- Maintain clients’ treatment plans and progress records for 150+ offenders .
- Prepare behavioral analyses, and designs and monitors behavior modification and skill acquisition plans.
- Assist in the development and implementation of individualized program plans.
- Assist with quality assurance and quality enhancement activities related to psychological service provisions.
- Perform assessments and interprets results.
- Conduct individual and group sessions.
- Interviews clients, recommends treatment and prepares report.
Case Manager
Texas Department of Criminal Justice
07.2022 - 10.2022
- Interview inmates to identify service needs, problem areas, service gaps, and areas that are barriers to services.
- Develop and implement service and treatment plans for 150+ offenders to meet inmate needs; and participates in treatment team meetings.
- Work with the treatment team to monitor inmate progress; and makes recommendations in treatment planning.
- Implement follow-up and aftercare plans for inmates who participate in the program; and disseminates information on community resources for inmate placement in follow-up treatment.
- Maintain inmate case files and other records regarding services provided to include workload statistics.
- Conduct didactical group sessions; assists in preparing and conducting inmate orientation and intake sessions; and monitors the operation of peer support and twelve step recovery groups.
Delivery Driver
United Parcel Service (UPS)
11.2019 - 01.2022
- Sort mail for delivery, arranging it in delivery sequence.
- Read maps and follow written or verbal geographic directions.
- Deliver 150 (+) packages daily to residences and business establishments in a safe and timely manner.
- Record address changes and redirect mail for those addresses.
Patient Access Representative
CHI St. Luke's-Livingston
08.2018 - 02.2019
- Greet persons entering Emergency Department, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
- Explain policies, procedures, or services to patients using medical or administrative knowledge.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, maintaining records, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Verify insurance(s), receive payment and record receipts for services.
Education
Masters of Arts - Psychology
Houston Christian University
Houston, TX05.2025
Bachelor of Science - Business, Education and Human Development
Louisiana State University Shreveport
Shreveport, LA08.2017
Skills
- Knowledge of the psychological concepts of behavior, social adjustment, and emotional stability
- Excellent written and verbal communication skills
- Ability to work with minimal supervision
- Ability to plan work in order to meet established guidelines
- Exceptional problem-solving skills
- Strong organization and prioritization skills
- High level of confidentiality, judgment, personal responsibility, and dependability
- Ability to communicate ideas and instructions clearly and concisely
- Ability to coordinate with other staff, departments, officials, agencies, organizations, and the public
- Skilled to interpret and apply rules, regulations, policies, and procedures
- Ability to prepare and maintain complex records and files in an automated system
- Ability to interview and counsel offenders
- Skilled to evaluate offender adjustment and identify special problems
Accomplishments
Academic Excellence Parole Officer Training Academy
Affiliations
Psi Chi National Honor Society 2023-Present
American Psychological Association 2023-Present
American Legion 2013-Present
Certification
- Texas Mental Health Parole Officer, Texas Department of Criminal Justice - 2023-2025
- Sexual Assault Response Coordinator 2008-2012
Timeline
Sociologist I
Texas Department Of Criminal Justice
10.2025 - Current
District Parole Officer
Texas Department of Criminal Justice
06.2023 - 10.2025
Health Specialist I
Texas Department of Criminal Justice
10.2022 - 06.2023
Case Manager
Texas Department of Criminal Justice
07.2022 - 10.2022
Delivery Driver
United Parcel Service (UPS)
11.2019 - 01.2022
Patient Access Representative
CHI St. Luke's-Livingston
08.2018 - 02.2019
Bachelor of Science - Business, Education and Human Development
Louisiana State University Shreveport
Masters of Arts - Psychology
Houston Christian University