Ivalis Cruz
Easton,United States
Summary
Patient Care Nursing Assistant supports nursing staff in treatment and care of patients by assisting with daily life activities, transportation, cleanliness and performing basic nursing procedures taught during training. Identifies individual therapeutic requirements to care for personal needs, safety and comfort of patients and promotes positive physical, social and psychological environment. Practices PCRAFT values, medical asepsis, respects dignity and privacy with patient and family and maintains objectivity during patient care.
Overview
3
3
years of professional experience
Work History
Patient Care Nursing Assistant
St Luke's Health Network
10.2023 - Current
- Assisted patients with activities of daily living and comfort during their stay.
- Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
- Supported nursing staff by accurately obtaining and recording vital signs, promptly notifying nurses of any abnormal results.
- Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
- Maintained a safe and clean environment for patients by adhering to strict infection control protocols and regular room sanitization procedures.
- Demonstrated adaptability in rapidly changing situations, responding promptly to unforeseen patient needs or requests from the nursing staff.
- Exhibited strong time management skills by prioritizing tasks effectively and completing them in a timely manner without compromising quality of care.
- Assisted in the orientation of new Patient Care Nursing Assistants, sharing best practices for efficient provision of quality patient care.
- Streamlined nursing team communication by maintaining accurate and up-to-date patient records, ensuring timely response to changes in condition.
- Participated in continuing education opportunities to stay current on industry trends and enhance knowledge base for improved job performance.
Hostess
St. Lukes Hospital
02.2023 - 10.2023
- Went to patients ' rooms and took food orders for the day, also dressing accordingly if the patient is ill with COVID-19, the flu to stay sterile.
- Stocked nourishment stations on assigned floored.
- Provided customer service explaining what a patient could and could not order due to diet restrictions.
- Communicated with family members about patients future food orders if patient was unable to provide decisions
Waitress
Brookside Country Club
04.2022 - 01.2023
- Answered outbound and inbound calls for reservations and take out
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Informed customers about daily and seasonal specials.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Cashier
Lowes Home Improvment
08.2021 - 04.2022
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reviewed new promotions and monitored price changes.
- Answered Customer phone calls
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
No Degree - Nursing Prerequisites
Northampton Community College
Bethlehem, PASkills
- Patient Observation
- Compassionate Care
- Professionalism and Ethics
- Time Management
- Basic Life Support
- Adaptability and Flexibility
- Decision-Making
- Effective Communication
- Task Prioritization
- Specimen Collection
- Responding to emergencies
- Behavior redirection
Timeline
Patient Care Nursing Assistant
St Luke's Health Network
10.2023 - Current
Hostess
St. Lukes Hospital
02.2023 - 10.2023
Waitress
Brookside Country Club
04.2022 - 01.2023
Cashier
Lowes Home Improvment
08.2021 - 04.2022
No Degree - Nursing Prerequisites
Northampton Community College
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