Ivan Aguila
Miami,FL
Summary
Skilled Tire Tech from Tire Kingdom, adept in tire installation and fostering team collaboration, significantly enhanced customer satisfaction and safety standards. Leveraged expertise in tire mounting and balancing, alongside strong communication skills, to streamline operations and mentor new technicians, driving productivity and repeat business.
Overview
3
3
years of professional experience
Work History
Tire Tech
Tire Kingdom
11.2024 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Delivered outstanding service, addressing client concerns promptly and professionally.
- Analyzed customer needs to recommend suitable tires for personalized requirements.
- Increased efficiency with meticulous organization of tools and equipment in the workspace.
- Inspected and maintained equipment to limit operational disruptions.
- Ensured customer loyalty through exceptional service and expert advice on tire maintenance.
- Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
- Maximized efficiency by coordinating changing and rotating of tires.
- Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
- Promoted energy conservation by properly inflating tires according to manufacturer specifications.
- Demonstrated commitment to quality control, adhering strictly to company guidelines for tire installation procedures.
- Sourced tires to meet customer quality and budget needs.
- Streamlined workflow, maintaining clean and organized work areas for optimal performance.
- Minimized downtime with proactive identification of potential issues during routine inspections.
- Expanded technical knowledge by staying current on industry trends, technology advancements, and best practices.
- Provided comprehensive training to new technicians, ensuring consistent application of best practices across the team.
- Maximized vehicle performance with expert alignment adjustments based on precise measurements and calculations.
- Verified vehicle safety by testing batteries, performing oil changes and inspecting fluid levels.
- Prioritized safety through proper disposal of hazardous materials and adherence to company protocols.
- Boosted team morale and productivity, leading by example and assisting with training new technicians.
- Reduced inventory costs by accurately tracking stock levels and ordering supplies as needed.
- Ensured customer satisfaction by providing timely and accurate tire installations.
- Increased return customer rates, meticulously adhering to safety standards during tire repairs.
- Optimized service times, leveraging advanced diagnostic tools for tire and wheel issues.
- Strengthened customer loyalty, resolving complaints and issues with empathy and professionalism.
- Collaborated with team members to streamline workflow and increase productivity.
- Secured repeat business, providing exceptional service and follow-up care.
Oil Change Technician
Jiffy Lube
02.2022 - 12.2024
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Greeted customers and answered questions about oil changes and other services.
- Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Assisted management in maintaining proper inventory levels, reducing waste and ensuring availability of required materials for services.
- Increased overall shop productivity by maintaining a clean and organized work environment.
- Identified additional revenue opportunities by thoroughly inspecting vehicles during oil changes, recommending necessary services or repairs based on findings.
Education
GED -
South Miami High School
Miami Do 03.2021
Skills
- Tire installation
- Tire mounting
- Tire balancing
- Wheel balancing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Tire Tech
Tire Kingdom
11.2024 - Current
Oil Change Technician
Jiffy Lube
02.2022 - 12.2024
GED -
South Miami High School
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