Ivan Alba

Led personnel in improving overall work efficiency and quality.

Streamlined equipment handling for effective vehicle servicing.

Directed efforts to maintain tool efficiency and readiness.

• Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
• Maintained car detailing equipment and supplies in optimal condition for daily demands.
• Provided exceptional customer service and addressed customer inquiries.
• Maintained records of cleaning activities.
• Inspected vehicles and equipment for visible damage.
• Followed safety guidelines for cleaning vehicles and equipment.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Maintained professional, organized, and safe environment for employees and patrons.
• Managed and motivated employees to be productive and engaged in work.
• Controlled costs to keep business operating within budget and increase profits.

• Interacting with employees as a team leader.
• Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
• Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
• Washed cars and trucks daily for auto dealership.
• Maintained car detailing equipment and supplies in optimal condition for daily demands.

• Applied wax to vehicle exteriors and buffed to brilliant shine.
• Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
• Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
• Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.