Results-driven quality operations manager skilled in enhancing operational efficiency and compliance. Proven success in managing logistics and fostering collaboration among departments, leading to improved resolution of quality-related challenges.
Overview
5
5
years of post-secondary education
16
16
years of professional experience
Work History
Port Quality Operations Manager
Volkswagen Group of America
Davisville, RI
03.2024 - Current
Managed daily operations to ensure compliance with company standards and optimize operational efficiency.
Oversaw logistics and inventory management, ensuring timely resolution of Quality Stop Orders and actions.
Coordinated cross-departmental collaboration to streamline operational processes, enhancing workflow integration.
PQT Resident Engineer
Volkswagen Group of America
02.2021 - Current
Coordinated communication between factories and PQT ports on Stop Orders and Quality Holds, ensuring clear instructions and information flow.
Coordinate Stop Orders and Actions at the Port of Davisville, Providing support and information to the Operative side.
Facilitated collaboration with Mexican factories on Stop Orders and port issues, strengthening cooperation between PQT team and factories.
BTV (SQA) Interior Parts
Audi Mexico
07.2019 - 02.2021
Communicated and collaborated with parts suppliers on technical matters at Audi Factory to ensure alignment on specifications.
Implemented and followed up on technical changes of parts from supplier side to production at Audi Mexico, ensuring smooth integration into manufacturing processes.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Technical Assistant to Production Director
Audi Mexico
06.2018 - 07.2019
Aided the Production Director by resolving technical issues in the Assembly Department to ensure smooth operations.
Represented the Department by conveying decisions made in the Director's absence to maintain effective communication.
Assisted engineers with technical documentation and project coordination.
Facilitated communication between departments to streamline project workflows.
Managed inventory of technical supplies and equipment for engineering teams.
Quality Assurance KAF/MAF Specialist
Audi Mexico
09.2016 - 05.2018
Oversaw total quality processes for KAF/MAF and special testing vehicles.
Direct feedback to the Quality, Development and Production.
Facilitated communication between Audi Mexico and Germany on quality topics for special testing units.
Quality Assurance Pre-Series
Audi AG Ingolstadt / Audi Mexico
10.2014 - 08.2016
Analyzed and followed up on failures in processes and vehicles during Prototype phase of Q5 Project.
Executed failure detection, tracking, and effectiveness testing for established measures.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Production Planning
Brose Mexico
04.2013 - 09.2014
Coordinated production planning for latches and door modules for Ford and Chrysler.
Oversaw management of human and production resources for operational efficiency.
Designed shop floor layouts for new projects and business initiatives.
Planning Intern
Volkswagen AG
08.2010 - 03.2011
Developed dry water-test for Passat CC using ultrasonic tools to enhance testing accuracy.
Emden, Germany
Assisted in developing project timelines and resource allocation plans.
Coordinated cross-functional meetings to support planning initiatives and align teams.
Conducted market research to inform strategic planning and product development.
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