Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ivan Archer

Austin,TX

Summary

Experienced professional seeking to fill a position.

Professional with solid grounding in fieldwork, ready to make impact. Possess key skills in equipment maintenance, troubleshooting, and technical diagnostics. Strong focus on team collaboration and achieving results. Reliable and adaptable with keen ability to work under changing conditions.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Collections Field Technician

Travis County WCID 17
02.2023 - Current
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Prepared and submitted reports to document work performed and provide progress updates to management.
  • Assisted in training new hires on company protocol, increasing overall productivity within the department.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Continuously expanded skill set by pursuing relevant certifications and staying current on industry trends.
  • Conducted site surveys for potential installations, ensuring optimal placement and connectivity.
  • Worked with diverse types of weather and ground conditions.
  • Tended to vehicles, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Automotive Service Technician

Klingemann Car Care Center
09.2021 - 01.2023


  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Located and removed defective parts for skilled adjustment, repair or replacement.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
  • Increased repeat business through exceptional customer service and high-quality workmanship on all repairs.

Assistant Manager

Express Oil Change & Tire Engineers
08.2018 - 04.2021
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Enhanced team productivity by streamlining operational processes.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Operator

Tenaris Global Services
06.2014 - 08.2018
  • Assisted with the transportation and loading/unloading of materials onto trucks for efficient movement between job sites.
  • Laid out materials for efficient project work.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Optimized workflow efficiency by performing routine equipment checks, maintenance, and repairs as needed.
  • Signaled equipment operators to align machinery.
  • Enhanced pipeline safety by conducting regular inspections and maintenance tasks.
  • Developed strong working relationships with colleagues, fostering a positive team environment conducive to achieving success on pipeline construction projects.
  • Followed correct reporting procedures for safety concerns and incidents.
  • Assisted in the installation and repair of various pipeline systems, resulting in fewer leaks and enhanced system performance.
  • Reduced environmental impact by implementing best practices for erosion control and spill prevention measures.
  • Expanded skillset through continuous professional development opportunities such as attending trainings or obtaining relevant certifications related to the field.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Measured, threaded, and cut materials to correct angles.
  • Fabricated piping pieces and components in line with design specifications for each system.

Education

High School Diploma -

Lyndon Baines Johnson
Austin, TX
05-1991

Associate of Arts - Business Administration And Management

Temple College
Temple, TX

Bachelor of Arts - Business Management

Huston-Tillotson College
Austin, TX

Skills

  • Field operations
  • Workplace safety
  • Equipment installation
  • Interpersonal and written communication
  • Quality assurance controls
  • Equipment maintenance

Certification

Wastewater Collections Class 2

Commercial Drivers License Class B

DPS Vehicle Inspector

HVAC

Timeline

Collections Field Technician

Travis County WCID 17
02.2023 - Current

Automotive Service Technician

Klingemann Car Care Center
09.2021 - 01.2023

Assistant Manager

Express Oil Change & Tire Engineers
08.2018 - 04.2021

Operator

Tenaris Global Services
06.2014 - 08.2018

High School Diploma -

Lyndon Baines Johnson

Associate of Arts - Business Administration And Management

Temple College

Bachelor of Arts - Business Management

Huston-Tillotson College

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Ivan Archer