Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ivan Arellano

Fort Worth

Summary

Dynamic and highly motivated professional with extensive experience in delivering exceptional customer service and technical support. With over a year of experience at Chick-fil-A, I excelled in a fast-paced environment, providing outstanding service and resolving complex customer issues efficiently. My role involved managing high-volume interactions, addressing customer needs with empathy, and ensuring a seamless operational flow, all while maintaining a positive and collaborative team spirit. In addition, my background as an Assistant Mechanic in a motorcycle repair shop has equipped me with hands-on technical skills and problem-solving abilities. I effectively handled mechanical repairs, performed routine maintenance, and adapted to technical challenges with precision. This experience has sharpened my ability to troubleshoot issues, provide technical support, and ensure high-quality service delivery. I am known for my proactive approach, strong communication skills, and ability to quickly adapt to new technologies and processes.

Overview

2
2
years of professional experience

Work History

RESTAURANT TEAM MEMBER

Chick-Fil-A
01.2023 - Current
  • Demonstrated ability to work efficiently in a fast-paced environment, while providing excellent customer service
  • Performed cashiering duties accurately including taking orders, handling payments, making change
  • Provided friendly and attentive service to ensure customer satisfaction
  • Greeted and accommodated guests, building positive experience from first interaction
  • Maintained cleanliness of restaurant area, including tables, chairs, floors, counters and equipment
  • Prepared and served food and beverages to customers
  • Assisted with training of new staff members
  • Adhered to all health codes and sanitation regulations while preparing food items for customers

MOTORCYCLE SHOP ASSISTANT

A&R
07.2022 - 09.2022
  • Maintained store cleanliness by restocking shelves, cleaning displays and organizing merchandise
  • Provided excellent customer service by assisting customers with product selection, answering inquiries and resolving complaints
  • Stocked shelves with inventory and arranged displays to draw attention to merchandise
  • Built strong working relationships with guests, vendors and associates
  • Assisted in unloading trucks, stocking backroom inventories and organizing merchandise displays
  • Answered questions regarding store and merchandise

Education

HIGH SCHOOL DIPLOMA -

Timber Creek HS
Keller, TX
05.2024

Skills

  • Cleaning techniques
  • Customer interaction
  • Verbal and written communication
  • Cash handling expertise
  • Time Management
  • Decision Making
  • Excellent Communication
  • Adaptability
  • Sales Techniques

Timeline

RESTAURANT TEAM MEMBER

Chick-Fil-A
01.2023 - Current

MOTORCYCLE SHOP ASSISTANT

A&R
07.2022 - 09.2022

HIGH SCHOOL DIPLOMA -

Timber Creek HS
Ivan Arellano