Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ivan Arias

Ontario

Summary

Dedicated Electrician successful at working with customers, architects, contractors and sub-contractors on both residential and commercial projects. 7+ years in electrical work.

Overview

10
10
years of professional experience

Work History

Lead Electrician

Nico Electric
04.2022 - Current
  • Enhanced workplace safety by conducting regular inspections and implementing corrective actions.
  • Reduced downtime for electrical systems by performing routine maintenance and addressing issues promptly.
  • Managed and mentored junior electricians, ensuring proper training and adherence to industry standards.
  • Streamlined workflow with efficient project management, leading to timely completion of tasks.
  • Collaborated with cross-functional teams to ensure seamless integration of electrical systems in construction projects.
  • Troubleshot and resolved electrical issues in a timely manner, maintaining optimal functionality of all systems.
  • Coordinated with suppliers to obtain high-quality materials at competitive prices, supporting budgetary goals.
  • Maintained strong relationships with clients by providing exceptional customer service and clear communication throughout each project phase.

Electrician

Newtron Air Technologies
02.2017 - 03.2022
  • Provided exceptional customer service through clear communication, accurate estimates, and timely project completion.
  • Reduced downtime for clients by quickly diagnosing and repairing complex electrical issues.
  • Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
  • Increased productivity by effectively managing multiple projects simultaneously while maintaining high-quality workmanship.
  • Coordinated with other tradespeople seamlessly during large-scale installations or renovations to ensure smooth project progressions.

Lead Customer Service Associate

Dunn Edwards Paints
11.2014 - 01.2017
  • Enhanced customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Streamlined communication channels for efficient problem resolution, ensuring timely support to customers.
  • Established rapport with clients by actively listening to their needs and personalizing interactions.
  • Collaborated with team members to develop strategies for improving customer experience and retention.
  • Resolved escalated customer complaints effectively while maintaining composure under pressure.
  • Facilitated open communication between team members and management, fostering a positive work culture built on trust and transparency.

Cashier Team Lead

Pieology Pizzeria
08.2013 - 10.2014
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Contributed to a positive work environment by proactively addressing conflicts among team members.
  • Communicated with customers and team members to solve problems.

Education

High School Diploma -

Chaffey College
Rancho Cucamonga, CA

Skills

  • Project Management
  • Safety Management
  • Excellent Interpersonal Skills
  • Customer Service
  • Customer Assistance
  • Complaint Resolution
  • Conflict Resolution
  • Problem Solving
  • Team Leadership

Languages

Spanish
Native or Bilingual

Timeline

Lead Electrician

Nico Electric
04.2022 - Current

Electrician

Newtron Air Technologies
02.2017 - 03.2022

Lead Customer Service Associate

Dunn Edwards Paints
11.2014 - 01.2017

Cashier Team Lead

Pieology Pizzeria
08.2013 - 10.2014

High School Diploma -

Chaffey College

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Ivan Arias