Ivan Bastidas
Winter Park,FL
Summary
I'm original from Ecuador. I passionate for work, my parents always incurred me to be a hard worker.
I don't have any problem on work under pressure or adapt to a change of situation. I consider my-self a quick learner. I also love to get new challenge, so I can prove my-self and if I fail try to get the best of it because you learn from your failures not your successes.
Overview
13
13
years of professional experience
Work History
Mechanical Supervisor
Cycle One Motorsport
Orlando, FL
03.2021 - Current
- Provided technical guidance on equipment selection, layout designs and troubleshooting techniques.
- Monitored daily operations to ensure that all tasks were completed in a timely manner.
- Trained staff on proper operation of all machinery and safety procedures related to machine use.
- Performed routine inspections of machines to identify any potential issues or problems.
- Resolved customer complaints about malfunctioning machines in an efficient manner.
- Maintained accurate records of all maintenance activities including work orders, reports and other documents.
- Oversaw predictive and preventive maintenance of equipment.
- Responded to critical breakdowns and directed team response.
- Completed supply purchases according to budget limitations and mechanical service requirements for different vehicles and systems.
Manager of Operations
Fast Way Transport
Orlando, FL
07.2018 - 03.2021
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
Sales Associate
Moto Extreme
Orlando, FL
05.2016 - 06.2018
- Described merchandise and explained product operation to customers.
- Processed cash and credit transactions through company POS system.
- Mentored personnel in company policies, product specifications, customer service and sales techniques.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Computed sales prices, totaled purchases and processed payments.
- Met with customers to understand needs, recommend products and offer services that aligned with individual desires and needs.
- Built a loyal clientele to retain a high level of repeat and referral business.
- Organized and displayed items in visually appealing manner.
Supervisor
Multimangueras
Ibarra, Ecuador , Imbabura
01.2012 - 10.2014
- Increased new account generation and met monthly objectives by providing personalized, friendly and knowledgeable banking assistance.
- Displayed exceptional problem solving and customer service skills.
- Monitored equipment efficiency, checked materials supplies and coordinated manpower requirements to meet expected demand.
- Investigated and resolved customer complaints in timely and empathetic manner.
- Maintained and enforced standards of cleanliness and organization.
- Assisted in all areas of manufacturing, safety, inventory control and process implementation.
Education
Associate of Arts - Mechanical Engineering
Valencia College
Orlando, FL2018
Bachelor of Science - Industrial Engineering
University of Central Florida
Orlando, FLSkills
- Listening skills
- Sales expertise
- Time management ability
- Team player mentality
- Negotiations
- Quick adapts
- Leadership
- Issue and conflict resolution
- Technical plan execution
- Excellent communication skills
- Multi-tasking strength
- Exceptional customer service
- Microsoft Office Suite
Language
- Spanish
- English
- Portuguese
Timeline
Mechanical Supervisor
Cycle One Motorsport
03.2021 - Current
Manager of Operations
Fast Way Transport
07.2018 - 03.2021
Sales Associate
Moto Extreme
05.2016 - 06.2018
Supervisor
Multimangueras
01.2012 - 10.2014
Associate of Arts - Mechanical Engineering
Valencia College
Bachelor of Science - Industrial Engineering
University of Central Florida
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