Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ivan Bergstrom

Brimley,MI

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Store Associate

Mackinac Outfitter
Mackinac Island, MI
05.2024 - 09.2024
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Ski Lift Operator

Loveland Ski Area
Dillon, CO
11.2023 - 04.2024
  • Managed traffic flow at loading areas and communicated effectively with patrons during peak hours of operation.
  • Monitored customer safety while riding the ski lift by ensuring proper seating position and adherence to safety rules.
  • Operated controls to start, stop, regulate speed of chairlift according to established procedures.

Server/bartender

Bay Mills Resort and Casino
Bay Mills, MI
09.2022 - 11.2023
  • Provided exceptional service to high volume of daily customers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Stayed informed about daily specials, new menu items, promotions.

Education

High School Diploma -

Sault Area High School
Sault St. Marie
08-2022

Skills

  • Customer Engagement
  • Payment Processing
  • Team Collaboration
  • Customer Service
  • POS Systems
  • Organization

Certification

  • TIPS certified

Timeline

Retail Store Associate

Mackinac Outfitter
05.2024 - 09.2024

Ski Lift Operator

Loveland Ski Area
11.2023 - 04.2024

Server/bartender

Bay Mills Resort and Casino
09.2022 - 11.2023

High School Diploma -

Sault Area High School

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Ivan Bergstrom