Ivan Bergstrom
Brimley,MI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Store Associate
Mackinac Outfitter
Mackinac Island, MI
05.2024 - 09.2024
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Ski Lift Operator
Loveland Ski Area
Dillon, CO
11.2023 - 04.2024
- Managed traffic flow at loading areas and communicated effectively with patrons during peak hours of operation.
- Monitored customer safety while riding the ski lift by ensuring proper seating position and adherence to safety rules.
- Operated controls to start, stop, regulate speed of chairlift according to established procedures.
Server/bartender
Bay Mills Resort and Casino
Bay Mills, MI
09.2022 - 11.2023
- Provided exceptional service to high volume of daily customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stayed informed about daily specials, new menu items, promotions.
Education
High School Diploma -
Sault Area High School
Sault St. Marie08-2022
Skills
- Customer Engagement
- Payment Processing
- Team Collaboration
- Customer Service
- POS Systems
- Organization
Certification
- TIPS certified
Timeline
Retail Store Associate
Mackinac Outfitter
05.2024 - 09.2024
Ski Lift Operator
Loveland Ski Area
11.2023 - 04.2024
Server/bartender
Bay Mills Resort and Casino
09.2022 - 11.2023
High School Diploma -
Sault Area High School
- TIPS certified
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