Ivan Bielia
Springfield,Pennsylvania
Summary
Entry-level healthcare professional with a background in psychology and experience in patient-facing and team-based environments. Comfortable working in structured settings and known for reliability, adaptability, and a strong work ethic. Currently completing an Associate Degree in Psychology with plans to continue toward a bachelor’s degree.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Cafesphere
Media, Pennsylvania
10.2023 - Current
- Provided respectful and professional service in fast-paced, high-interaction environment, enhancing customer experience.
- Collaborated with team members to streamline workflow, supporting efficient daily operations.
- Processed transactions accurately and followed health and safety standards.
- Maintained cleanliness and organization aligned with public health expectations.
Project Support /Customer Service Coordinator
UKIE Construction LLC(Family Business) – Part-Time
Springfield, Pennsylvania
01.2022 - Current
- Delivered administrative and customer support through efficient scheduling and accurate documentation.
- Communicated professionally with clients to address concerns and requests.
- Coordinated daily operations and ensured organized records for streamlined workflow.
- Balanced part-time work alongside college coursework and military service.
Education
Associate of Arts - Psychology
Community College of Philadelphia
Philadelphia, PA07-2026
High School Diploma -
Springfield High School
Springfield, PA06-2022
Skills
- Patient & Customer Support
- Professional Communication
- Documentation & Record Keeping
- Emotional Intelligence & Empathy
- Team Collaboration
- Safety & Procedure Compliance
- Time Management & Reliability
- Advanced Computer & POS Systems
Languages
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Certification
CPR / BLS – Will obtain upon hire
HIPAA & Patient Confidentiality Training – Will complete upon hire
HIPAA & Patient Confidentiality Training – Will complete upon hire
Military Experience
United States Marine Corps Reserve
Distribution Management Specialist
2025 – Present
- Maintained accurate tracking and accountability of high-value equipment and supplies.
- Processed and verified inventory records and documentation.
- Supported logistics coordination and material movement.
- Followed standard operating procedures and organizational protocols.
- Worked effectively in structured, high-responsibility environments.
Timeline
Barista
Cafesphere
10.2023 - Current
Project Support /Customer Service Coordinator
UKIE Construction LLC(Family Business) – Part-Time
01.2022 - Current
Associate of Arts - Psychology
Community College of Philadelphia
High School Diploma -
Springfield High School