- Averaged the highest number of runs per hour and fewest customer complaints simultaneously
- Earned the highest Peer Review score among drivers on multiple occasions
- Earned the title of Service Beyond Expectations for company-wide recognition twice
- Reduced labor demand by training the Lead Driver to frontload specific tasks, maintained an organized and clean environment that helped earn the highest rating by inspectors
- Increased efficiency by partially eliminating the creation of unnecessary documentation for inspections and enforcement of accountability.