Ivan Carranza
Houston,TX
Summary
A highly motivated professional with 3 years of sales experience and 4 years of customer service.
Equipped with robust background in fostering client relationships and achieving sales targets. Who plans on meeting and exceeding employers expectations and goals. Seeking to transition into a new work environment with new experiences and opportunities.
Overview
4
4
years of professional experience
Work History
Reserve
US Navy Reserves
Houston, TX
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Representative
Got You Covered Uniforms
Houston, TX
08.2023 - 07.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Attended to the needs of 30+ Police Departments, while creating a unique relationship with each one individually.
Front Desk Receptionist
Aldine ISD Police Department
Houston, TX
01.2022 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Server
Joey Restaurants
Houston
05.2022 - 07.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Associate Of Business Administration - Business Administration
University of Houston
Houston, TXGED -
Harmony Science Academy
Houston, TX06.2020
Skills
- Customer relationship building
- Sales expertise
- Account management
- Customer service
- Interpersonal communication skills
Languages
Spanish
Native or Bilingual
Timeline
Reserve
US Navy Reserves
01.2025 - Current
Sales Representative
Got You Covered Uniforms
08.2023 - 07.2025
Server
Joey Restaurants
05.2022 - 07.2023
Front Desk Receptionist
Aldine ISD Police Department
01.2022 - 08.2023
Associate Of Business Administration - Business Administration
University of Houston
GED -
Harmony Science Academy