Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ivan Cesar-Perez

Las Vegas,NV

Summary

Seasoned Shift Coordinator knowledgeable about equipment operation, different work stations and quality controls. Increase efficiency through hands-on leadership and proactive problem-solving. Bringing 3 years of experience logistics and extensive knowledge of Inbound and Outbound departments.

Overview

4
4
years of professional experience

Work History

Shift Coordinator

Sephora Distribution Center
02.2022 - Current
  • Evaluated ongoing employee training requirements based on observed performance gaps and coordinated the delivery of necessary training programs to address identified needs.
  • Successfully managed conflicts among staff members, resulting in improved morale and reduced workplace tension.
  • Participated in hiring decisions, conducting interviews, and evaluating potential candidates to ensure appropriate staffing levels were maintained on each shift.
  • Contributed to a positive work environment by fostering a team-oriented atmosphere that encouraged collaboration and mutual support among employees.
  • Coordinated cross-departmental collaboration for seamless operations during shifts.
  • Improved shift efficiency by developing and implementing effective scheduling practices.
  • Provided regular updates to senior management regarding shift performance metrics, identifying trends or concerns that needed attention or remediation efforts.
  • Streamlined communication between team members for more efficient problem-solving and decisionmaking.
  • Verified quality of all work performed to meet demanding targets.
  • Implemented new policies and procedures as directed by upper management for continuous process improvement initiatives.
  • Ensured compliance with all applicable local, state, federal regulations governing workplace safety during assigned shifts.
  • Set challenging goals and helped team work together to accomplish all objectives.
  • Delegated tasks to team members and assessed compliance.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Reduced employee turnover through proper training, support, and open communication channels.
  • Developed strong working relationships with peers from other departments to facilitate smooth interdepartmental coordination during shift transitions or special projects.
  • Assisted management in identifying areas of improvement within the facility, leading to increased productivity and overall success.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.


Sephora Associate Trainer

Sephora Distribution Center
09.2021 - 02.2022
  • Mentored employees during probationary period to answer questions and offer improvement strategies.
  • Facilitated hands-on learning experiences through group activities and simulations, promoting practical application of concepts.
  • Developed metrics-driven evaluation processes for measuring the impact of learning programs on business outcomes.
  • Led cross-functional teams in the implementation of innovative learning solutions designed to close skills gaps within the organization.
  • Collaborated with subject matter experts to develop accurate and effective course content for various disciplines.
  • Help upper management create Spanish translation of NH survey.


Warehouse Associate

Sephora Distribution Center
09.2020 - 09.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Exceeded daily rate in each department
  • Cross trained in Inbound, Outbound departments
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Assisted in reducing product damage by properly handling and storing materials.

Education

High School Diploma -

Canyon Springs High School
Las Vegas, NV
06.2020

Skills

  • Multitasking proficiency
  • Workplace Safety
  • Scheduling and Planning
  • Decision-making capabilities
  • Staff Training and Development
  • Team Development
  • Workflow Management
  • Team building expertise
  • Delegation techniques
  • Positive Attitude
  • Problem-Solving
  • Strong verbal and written communication
  • Team Leadership
  • Creative Problem-Solving
  • Goal Setting and Tracking
  • Daily workflows
  • Assigning Work
  • Role Modeling
  • Conflict Resolution
  • Professional Appearance

Accomplishments

  • Used Microsoft Excel to develop headcount dasboard spreadsheets.
  • Created Shipping Clerk QRG with Operations Manager for building wide use
  • Help Facilities in training NH Equipment Operators

Languages

Spanish
Full Professional

Timeline

Shift Coordinator

Sephora Distribution Center
02.2022 - Current

Sephora Associate Trainer

Sephora Distribution Center
09.2021 - 02.2022

Warehouse Associate

Sephora Distribution Center
09.2020 - 09.2021

High School Diploma -

Canyon Springs High School
Ivan Cesar-Perez