Seasoned Shift Coordinator knowledgeable about equipment operation, different work stations and quality controls. Increase efficiency through hands-on leadership and proactive problem-solving. Bringing 3 years of experience logistics and extensive knowledge of Inbound and Outbound departments.
Overview
4
4
years of professional experience
Work History
Shift Coordinator
Sephora Distribution Center
02.2022 - Current
Evaluated ongoing employee training requirements based on observed performance gaps and coordinated the delivery of necessary training programs to address identified needs.
Successfully managed conflicts among staff members, resulting in improved morale and reduced workplace tension.
Participated in hiring decisions, conducting interviews, and evaluating potential candidates to ensure appropriate staffing levels were maintained on each shift.
Contributed to a positive work environment by fostering a team-oriented atmosphere that encouraged collaboration and mutual support among employees.
Coordinated cross-departmental collaboration for seamless operations during shifts.
Improved shift efficiency by developing and implementing effective scheduling practices.
Provided regular updates to senior management regarding shift performance metrics, identifying trends or concerns that needed attention or remediation efforts.
Streamlined communication between team members for more efficient problem-solving and decisionmaking.
Verified quality of all work performed to meet demanding targets.
Implemented new policies and procedures as directed by upper management for continuous process improvement initiatives.
Ensured compliance with all applicable local, state, federal regulations governing workplace safety during assigned shifts.
Set challenging goals and helped team work together to accomplish all objectives.
Delegated tasks to team members and assessed compliance.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Reduced employee turnover through proper training, support, and open communication channels.
Developed strong working relationships with peers from other departments to facilitate smooth interdepartmental coordination during shift transitions or special projects.
Assisted management in identifying areas of improvement within the facility, leading to increased productivity and overall success.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Sephora Associate Trainer
Sephora Distribution Center
09.2021 - 02.2022
Mentored employees during probationary period to answer questions and offer improvement strategies.
Facilitated hands-on learning experiences through group activities and simulations, promoting practical application of concepts.
Developed metrics-driven evaluation processes for measuring the impact of learning programs on business outcomes.
Led cross-functional teams in the implementation of innovative learning solutions designed to close skills gaps within the organization.
Collaborated with subject matter experts to develop accurate and effective course content for various disciplines.
Help upper management create Spanish translation of NH survey.
Warehouse Associate
Sephora Distribution Center
09.2020 - 09.2021
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Exceeded daily rate in each department
Cross trained in Inbound, Outbound departments
Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Assisted in reducing product damage by properly handling and storing materials.
Education
High School Diploma -
Canyon Springs High School
Las Vegas, NV
06.2020
Skills
Multitasking proficiency
Workplace Safety
Scheduling and Planning
Decision-making capabilities
Staff Training and Development
Team Development
Workflow Management
Team building expertise
Delegation techniques
Positive Attitude
Problem-Solving
Strong verbal and written communication
Team Leadership
Creative Problem-Solving
Goal Setting and Tracking
Daily workflows
Assigning Work
Role Modeling
Conflict Resolution
Professional Appearance
Accomplishments
Used Microsoft Excel to develop headcount dasboard spreadsheets.
Created Shipping Clerk QRG with Operations Manager for building wide use
Help Facilities in training NH Equipment Operators