Ivan Cordero Gomez
Lawrenceville,GA
Summary
Technician with a focus on quality assurance and customer service. Experienced in team collaboration for installations and repairs, ensuring compliance with safety protocols and delivering efficient solutions.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Service Technician
mckenneys
Atlanta, Georgia
03.2023 - 08.2026
- Diagnosed and repaired mechanical issues in heating and cooling systems.
- Performed routine HVAC maintenance to optimize system performance.
- Utilized hand tools and diagnostic equipment to streamline troubleshooting processes.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Adhered to safety protocols in hazardous environments during service delivery.
- Logged services in service ticket system for precise record-keeping.
- Ensured compliance with quality assurance procedures throughout service execution.
- Collaborated with team members to complete projects, including installations and startups at QTS Fayetteville, ensuring timely delivery.
- Assisted in annual chiller processes, including cleaning cooling towers to maintain optimal system performance.
- Communicated with distributors to acquire necessary equipment for projects.
Education
Certificate of Technical Studies - HVAC
Lincoln College of Technology
Marietta 01-2023
going into 3rd year - Hvac
Mti Jatt
Atlanta Skills
- HVAC troubleshooting
- Diagnostic equipment usage
- Mechanical repairs
- Preventive maintenance
- Maintenance and repair
- Quality assurance
- Service ticket management
- Parts procurement
- HVAC regulations
- OSHA compliance
- Safety compliance
- Customer service
- Customer relationship management
- Team collaboration
- Flexibility and adaptability
- Professionalism and courtesy
- Incident reporting
Languages
English
Professional
Spanish
Professional
Certification
- osha 30
- epa universal
- scissor lift and boom lift operator cert
Timeline
Service Technician
mckenneys
03.2023 - 08.2026
Certificate of Technical Studies - HVAC
Lincoln College of Technology
going into 3rd year - Hvac
Mti Jatt