Summary
Overview
Work History
Education
Skills
Timeline
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Ivan Garcia

Los Angeles,,CA

Summary

Facilities Manager with over 10 years of experience working effectively with key stakeholders and vendors in overseeing building operations and maintenance. Strong leadership skills complemented by the ability to implement effective facility management strategy solutions. Strategic thinker with demonstrated success in project management, leading cross-functional teams to meet organizational objectives.

Overview

18
18
years of professional experience

Work History

Facilities Manager

Blue Bottle Coffee
Los Angeles, CA
03.2022 - Current
  • Communicate hospitably and effienciently across cafe teams, commissary kitchens, roasteries, training laboratories, offices, facility management team and our external vendors.
  • Negotiated and onboarded new vendor contracts for HVAC, plumbing, electrical, coffee technicians, and preventive maintenance.
  • Managed and coordinated all store projects, equipment repair calls, and preventative maintenance scheduling.
  • Developed and managed facilities budgets, ensuring efficient allocation of repair and maintenance funds.
  • Collected and analyzed quantitative and qualitative cafe maintenance data to make cost-efficient planning decisions.
  • Directed the rollout of an automated preventive maintenance program.
  • Represented the support function in the field by conducting site visits to enhance store operations and manage resources efficiently.
  • Implemented 'meet and greet' sessions with new café leaders to establish service level agreements, training, and troubleshooting resources, ensuring company-wide efficiency.
  • Collected, analyzed and prepared reports of statistical data to assess facility management objectives.
  • Reviewed bids received from contractors before awarding contracts for large-scale projects.
  • Worked closely with cross-functional teams to execute initiatives and program launches affecting cafe teams.

Facilities Manager

In N Out Burger
Baldwin Park , California
08.2006 - 01.2021
  • Facilitated communication and coordination among 1 Director, 3 managers, 15 supervisors, 40 maintenance technicians, 10 tech support, 20 operations support center associates, 30 carpenters, 10 painters, 30 steam clean associates, and 30 external vendors.
  • Coordinated and managed emergency, scheduled, and unscheduled repairs for HVAC, plumbing, and electrical systems.
  • Developed and maintained excellent relationships with technicians and vendors, upholding high performance standards.
  • Evaluated and assigned work orders to appropriate technicians, ensuring immediate or same-day completion to minimize store downtime.
  • Reviewed and supervised vendor work through routine site visits to ensure job completion.
  • Managed inventory control of company equipment and conducted cycle counts for all U.S. facilities, achieving a shrink rate of 0.5%.
  • Managed company equipment warranties, achieving over $600,000 in savings through effective dispute resolution with vendors.
  • Executed talent acquisition planning to inform future hiring decisions and support onboarding and training of team associates.
  • Investigated and documented vendor work complaints, effectively communicating findings with vendors.
  • Reviewed and processed vendor reimbursements to ensure timely and accurate payments.
  • Coached operations teams on maintaining store conditions and executing preventative maintenance duties.

Education

Bachelor of Science - Management in Human Resources

California State Polytechnic University, Pomona
Pomona, CA

Skills

  • Ability to effectively communicate with internal and external stakeholders
  • Strong organizational skills, detail oriented, multitasking, and prioritization
  • Proficient in Google Suite and Microsoft Suite
  • Project Management CapEx
  • Building systems knowledge HVAC, electrical, plumbing, refrigeration, carpentry, janitorial, fire detection, security and access control
  • CMMS software JIRA, Field Service, and Ecotrak
  • Budgeting and financial management Coupa, Concur

Timeline

Facilities Manager

Blue Bottle Coffee
03.2022 - Current

Facilities Manager

In N Out Burger
08.2006 - 01.2021

Bachelor of Science - Management in Human Resources

California State Polytechnic University, Pomona

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Ivan Garcia