Overview
Work History
Education
Skills
Focus And Objective
Languages
Timeline
Generic

Ivan Gonzalez

Overview

4
4
years of professional experience

Work History

Bartender

Saltie Girl
10.2023 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Assistant General Manager & Bar Manager

Omni Boston Hotel at The Seaport
06.2023 - 10.2023
  • Food & Beverage Operations
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.

Assistant General Manager

Legal Seafood Aquarium
07.2022 - 07.2023
  • Restaurant Operations
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.

Assistant Director of Food & Beverage & Hotel Operation

Timber Cove Resort ~ Coast Kitchen & Hotel
02.2020 - 06.2022
  • Won Wine Spectator Award 2021, ADP Comprehensive, Best Wine Country Hotel Award, Verified Forbes Travel Guide 2020, Facilitated in the Wine and Bar Program, Oversaw Budgeting, Payroll, Schedule, Training, Food & Beverage and Hotel Operation, Increased sales by raising prices and improving liquor & cocktail program 10%, Developing relationship with Winery Owners and Winemakers, Knowledge of wines, food, drinks and spirits, Liquor & Wine Ordering and Inventory, Monthly meeting on Operation and P&L Report, Event Operations, Covid-19 Trained, Recorded transactions in Digital Dining and Stay in Touch, Research in hotel analytics and valuation of potential properties, Innovative Hotel Operations
  • Enhanced guest satisfaction by streamlining food and beverage operations and implementing quality control measures.
  • Reduced operational costs through diligent inventory management and vendor negotiations.
  • Increased revenue with targeted marketing initiatives and innovative menu development.

Education

BA in Management & Finance -

Curry College
05.2001

Skills

  • Operations Management
  • Recruiting
  • Research & Analytics
  • Networking
  • Real Estate
  • Emotional Intelligence
  • Coaching and Mentoring
  • Team Development
  • Employee Performance Evaluations
  • Contract Negotiation
  • Hospitality Management

Focus And Objective

To contribute entrepreneurial spirit, service orientated leadership and relationship building experience to growing teams and companies.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bartender

Saltie Girl
10.2023 - Current

Assistant General Manager & Bar Manager

Omni Boston Hotel at The Seaport
06.2023 - 10.2023

Assistant General Manager

Legal Seafood Aquarium
07.2022 - 07.2023

Assistant Director of Food & Beverage & Hotel Operation

Timber Cove Resort ~ Coast Kitchen & Hotel
02.2020 - 06.2022

BA in Management & Finance -

Curry College

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Ivan Gonzalez