Summary
Overview
Work History
Education
Skills
Phone
Timeline
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Ivan Granados

Summary

Dynamic individual with hands-on experience in Hospice, Home Health and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Innovative Marketing leader with 20+ years of experience delivering exceptional marketing campaigns, content and collateral based on established and innovative strategies. Results-oriented and collaborative professional.

Overview

21
21
years of professional experience

Work History

Director of Strategic Partnership

Acacia Healthcare
11.2023 - Current
  • Significant strategy, business development capabilities with a proven record of building relations with physicians, hospitals, and health plans, Contracting with IPA's , Optum, Kaiser, Heritage, and many others.
  • Presented partnership updates to CEO and COO leadership, maintaining transparency and facilitating informed decisions.
  • Contacted Medical Director ( Doctors)
  • Secured Skilled nursing Facilities contracts with our Hospice company.
  • Conducted comprehensive market research to identify new opportunities for strategic alliances.
  • Utilized strong negotiation skills to secure favorable terms in contracts with potential partners.
  • Negotiated win-win agreements with partners, ensuring mutual benefit and cooperation.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.

Regional Director of Market Development

Charter Healthcare
08.2020 - 11.2023
  • Significant strategy and business development capabilities with a proven record of building relations with physicians, hospitals, and health plans
  • Responsibilities included overseeing community relations, screening potential business deals, and collaborating with teams for expansion strategies.
  • Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
  • Produced 4 reports per week to analyze job performance against team goals.
  • Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
  • Monitored staff performance by actively engaging in and observing day-to-day activities.
  • Championed organizational culture change initiatives that fostered collaboration, innovation, and continuous improvement across all levels of the organization.
  • Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
  • Attended weekly meetings to discuss and optimize strategies.
  • Spearheaded expansion into new territories, conducting thorough market research to identify opportunities and devise entry strategies.
  • Participated in promotional opportunities and onboarding of new accounts.
  • Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.
  • Increased regional sales by implementing targeted marketing strategies and fostering strong relationships with key clients.
  • Conducted in-depth market analysis to identify emerging trends and capitalize on new business opportunities.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Regional Account Liaison

HCR ManorCare Corporate
02.2017 - 08.2020
  • Collaborated with cross-functional teams to resolve complex client issues promptly.
  • Conducted regular client meetings to review accounts and ensure ongoing satisfaction.
  • Secured HMO partnerships to help the Census.
  • Acted as a liaison between clients and internal departments to facilitate clear communication and timely issue resolution.
  • Managed a portfolio of high-value accounts, ensuring timely delivery of services and solutions.
  • Mentored junior team members in the development of their own account management skills, contributing to overall team success.
  • Developed and deepened customer relationships to drive satisfaction and sales.
  • Produced weekly performance reports to inform decision making.
  • Built relationships with customers and community to promote long term business growth.
  • Presented professional image consistent with company's brand values.
  • Contributed to event marketing, sales and brand promotion.
  • Generated advertising brochure for vendor use.

Account Manager

Advanced Sleep Medicine Services
02.2013 - 03.2017
  • Handled contracts with HMO companies, developed relationships with M.D.s, and promoted services in the community
  • Successfully grew the lab size and maintained successful sales quotas.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
  • Spearheaded coordination of cross-functional teams for delivering customized solutions that met client needs.
  • Negotiated contracts with focus on maximizing profit and ensuring client satisfaction.
  • Developed, maintained and utilized diverse client base.
  • Presented professional image consistent with company's brand values.
  • Contributed to team objectives in fast-paced environment.

Account Manager (Sales Account Executive)

Allstate Medical
04.2010 - 08.2012
  • Direct sales to doctors, developed new center presence, and expanded sales territory
  • Promoted services in the community and performed field in-services.
  • Opened New sleep labs and LLC in Mexico City.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.
  • Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
  • Contributed to event marketing, sales and brand promotion.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Achieved or exceeded company-defined sales quotas.

Patient Care Coordinator (Sales Account Executive)

Pacific Pulmonary
02.2004 - 04.2010
  • Direct to physician sales, developed strong hospital referral base, and promoted services in the community
  • Successfully grew patient base and maintained sales quotas.
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Established close relationships with new small business prospects.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Built diverse and consistent sales portfolio.
  • Contributed to team objectives in fast-paced environment.
  • Developed, maintained and utilized diverse client base.

Education

No Degree - Sleep Disorder And Medications

UCLA
Westwood, CA

Master of Arts - Liberal Arts And General Studies

College of The Desert
Palm Desert, CA
07.1997

Skills

  • Data-driven decision-making
  • Product positioning
  • Partnership evaluation
  • Excellent Communication
  • Decision-Making
  • Strategic Planning
  • Marketing and Advertising
  • Strategic Planning and Alignment
  • Brand-building strategies
  • Campaign Planning

Phone

cell, (760) 880-1765

Timeline

Director of Strategic Partnership

Acacia Healthcare
11.2023 - Current

Regional Director of Market Development

Charter Healthcare
08.2020 - 11.2023

Regional Account Liaison

HCR ManorCare Corporate
02.2017 - 08.2020

Account Manager

Advanced Sleep Medicine Services
02.2013 - 03.2017

Account Manager (Sales Account Executive)

Allstate Medical
04.2010 - 08.2012

Patient Care Coordinator (Sales Account Executive)

Pacific Pulmonary
02.2004 - 04.2010

No Degree - Sleep Disorder And Medications

UCLA

Master of Arts - Liberal Arts And General Studies

College of The Desert

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Ivan Granados