IVAN JIMENEZ
McAllen,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Grapefruit Health
Remote
10.2024 - Current
- Provided customer service by answering patient questions and addressing concerns.
- Identified and escalated priority issues to appropriate personnel for resolution.
- Performed follow-up calls to confirm satisfaction with patient medication.
- Making more than 30 outbound calls a day.
Canvassing Manager
Texas Tool Belt
McAllen, TX
09.2024 - 10.2024
- Developed and implemented effective canvassing strategies to increase voter registration in target areas.
- Managed and coordinated the activities of a team of canvassers to maximize their efficiency.
- Organized door-to-door canvassing campaigns to raise awareness about various political issues.
Medical Scribe/ Assistant
South Texas Health System
McAllen, Texas
08.2023 - 09.2024
- Assist physicians with patient examinations and treatments
- Instruct patients about medication and special diets
- Take and record vital signs and medical histories
- Provide patient education on health maintenance and disease prevention
- Document patient care services by charting in patient and department records
- Assisted physicians with documentation of patient visits by entering detailed information into the electronic health record.
- Provided real-time support to physicians during patient encounters and ensured accuracy of medical documentation.
- Reviewed and corrected errors in EHRs for completeness, accuracy, and compliance with established standards.
Audiovisual Tech
AYSİS Consulting
McAllen, Texas
05.2023 - 09.2023
- Provided technical support for audio visual equipment and systems.
- Installed, configured, tested, and maintained audio visual equipment in accordance with industry standards.
- Troubleshot and resolved audio visual system issues.
- Coordinated with vendors for ordering of parts and materials needed for repairs or installations.
Assistant Manager
Vector Marketing
Mcallen, Texas
04.2022 - 06.2022
- Work towards meeting the sales quota of the week
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Enumerator
U.S. Census Bureau
McAllen, Texas
06.2020 - 08.2021
- Door to door asking questions in order to fill federal documentation
- Handle Federal Forms
- Gather demographic information about the population of a specific city, province, territory
- Call members of the community and mail surveys so they can complete to collect this information
- Conducted household interviews and administered questionnaires to obtain demographic data.
- Gathered information on respondents' age, income, education level, occupation, and other personal characteristics.
- Verified accuracy of survey responses by double-checking data with interviewees.
Assistant
Clinica Estetica Da Vinci
Reynosa-Tamaulipas, Mexico
06.2020 - 08.2020
- Assist with patient's arrival and pre-surgery preparation
- Helped a few times as a surgical instrumentation
- Shadowing doctors
Sales Representative
Vector Marketing
McAllen, Texas
04.2020 - 07.2020
- Managed quality communication, customer service and product representation for each client
- Took special orders in person and over the phone to generate sales
- Generated leads for new sales through references provided by previous satisfied customers
- Recommended, selected and helped customer decide on a product based on their needs and desires
- Achieved $2000 in sales within 2 weeks period
Cashier
Taqueria El Zarape
McAllen, TX
01.2019 - 01.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bachelor - Biology, Psychology
University of Texas Rio Grande Valley
Edinburg, Texas05.2024
Skills
- Planning
- Excel
- Instrumentation
- Patient Care
- Healthcare
- Microbiology
- Microsoft Office
- PowerPoint
- Inventory
- Marketing
- Sales
- Customer Service
- Teamwork
- Laboratory work
- Interpersonal skills
- Communication
- Problem Solving
- Phone
- Data Collection
- Data Entry
- Data entry experience
- Critical thinking abilities
- Medical terminology proficiency
- Anatomy and physiology understanding
- Paperwork Processing
- Order Processing
- Documentation abilities
Websites
Certification
Medical Scribe Certification
Personal Information
- Age: 23
- Citizenship: American Citizen
- Gender: Male
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Patient Service Representative
Grapefruit Health
10.2024 - Current
Canvassing Manager
Texas Tool Belt
09.2024 - 10.2024
Medical Scribe/ Assistant
South Texas Health System
08.2023 - 09.2024
Audiovisual Tech
AYSİS Consulting
05.2023 - 09.2023
Assistant Manager
Vector Marketing
04.2022 - 06.2022
Enumerator
U.S. Census Bureau
06.2020 - 08.2021
Assistant
Clinica Estetica Da Vinci
06.2020 - 08.2020
Sales Representative
Vector Marketing
04.2020 - 07.2020
Cashier
Taqueria El Zarape
01.2019 - 01.2020
Bachelor - Biology, Psychology
University of Texas Rio Grande Valley
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