Ivan Jimenez
Amarillo,USA
Summary
My objective is to find employment within a company in order to prove my abilities, while effectively putting my skills to proper use, and being given the chance to advance. I seek to find a position in which I can better myself, not just for me, but for my family as well. I would like to be given the chance to work in a fast paced environment, so that I may help others and be able to effectively meet the needs of the company. Authorized to work in the US for any employer
Overview
26
26
years of professional experience
1
1
Language
Work History
Owner/Technician
Jimenez Door Services LLC.
Commerce City, CO
02.2021 - 09.2025
- Led a team of technicians, providing training on best practices for service delivery and customer interaction.
- Implemented quality control measures, ensuring high standards in installation and customer satisfaction.
- Established operational processes to improve efficiency in door installation and repair services.
- Developed strategic partnerships with suppliers to enhance product offerings and reduce costs.
- Managed financial operations, overseeing budgeting, invoicing, and expense tracking for sustained profitability.
- Analyzed market trends to identify new business opportunities and expand service offerings effectively.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Installed residential and commercial garage doors ensuring proper functionality and adherence to safety standards.
- Conducted routine maintenance checks, identifying potential issues before they escalated.
- Educated homeowners about proper care and maintenance of garage door systems.
- Conducted post-installation follow-ups to ensure complete customer satisfaction and address any potential issues promptly.
- Minimized callbacks with meticulous measurements and accurate garage door installations.
- Updated daily logs with hours and materials used.
- Built strong relationships with vendors, ensuring timely delivery of materials for each project.
- Measured and estimated jobs in order to calculate fees.
- Adjusted doors to open or close with correct amount of effort and made simple adjustments to electric openers.
- Installed door frames, steel rolling curtains or electric door openers using power tools, hand tools and electronic test equipment.
- Fabricated replacements for worn or broken parts using welders, lathes or shaping or milling machines.
Field Manager
Noble Overhead Door
Thornton, CO
10.2019 - 01.2022
- Led field teams to execute projects, enhancing workflow efficiency and service delivery.
- Implemented quality control measures, improving service reliability and reducing callback rates.
- Oversaw installation and maintenance of overhead door systems, ensuring high-quality standards and customer satisfaction.
- Developed training programs for new technicians, fostering skill development and safety awareness.
- Managed project timelines and resources, ensuring on-time completion within budget constraints.
- Conducted regular site inspections to evaluate safety compliance and operational practices.
- Developed detailed reports on project status updates while also conducting regular meetings; these efforts kept both internal teams informed of progress and external clients aware of how their investments were faring.
- Adapted project plans in response to unforeseen challenges, minimizing disruptions and keeping projects on target.
Service Technician
Vortex Doors
Centennial, CO
08.2014 - 03.2019
- Conducted thorough assessments and repairs of mechanical components in door systems, ensuring reliable performance and user satisfaction.
- Conducted routine maintenance checks on various door models, enhancing reliability and performance.
- Facilitated training sessions for junior technicians on installation best practices and safety protocols to ensure compliance and skill advancement.
- Trained junior technicians on installation best practices and safety protocols, fostering skill development.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
Shipping Operator
Remedy Intelligent Staffing
Aurora, CO
02.2014 - 08.2014
- Shipping Operator
- Standup Forklift Operator/ Cherry Picker
- Shipped medical supplies, ensuring timely delivery to maintain patient care.
- RF gun order picking
- Loaded pallets for efficient transport and optimized warehouse space.
- Inventory
- Achieved top ranking in the plant for order picking, demonstrating accuracy and speed.
- 303-367-0888
Alarm Installer
Home Security Centers
Centennial, CO
08.2012 - 02.2014
- Programming panels such as Ademco Vista, Lynx, and FBI X31 from the computer and at the key pad when installed.
- Installation of hard wired zones. Windows, doors, key pads, motions, and sirens. Using 22 gauge wire on most of the wiring and 18 gage wire for sirens and power.
- Installation of wireless equipment 5816 transmitters, 5800 residential motions, water sensors, and receivers.
- Comfortable working in attic and crawlspace if needed.
- Phone line seizure for panel communication and GSMX4G radios.
- Conversions from different types of panels to vista panels.
- Cutting a panel in a neat and time manner. Numbers on wires to identify zones and partitions.
- Fire system wiring for hard wire smoke detectors and wireless.
- Filling out paperwork at end of install with zone corrections or zone additions. Time scheduled and future work required.
- 303-799-9620
Operator/Floater
Dal-Tile Corporation
El Paso, TX
03.2009 - 07.2012
- Operator/Floater
- Gloss Kiln Operator at entrance and exits.
- Sorting Operator and Palletizer.
- Process and maintain reports in accordance with company policy.
- Work directly with company personnel.
- Maintain reports for auditing purposes. (Safety audits)
- Report safety issues to appropriate personnel, and maintain professional level of confidentiality regarding other personnel.
- Train and provide assistance to new temporary and company employees.
- Maintain safe working environment by actively participated in the BBS (Behavior Based Safety) Committee.
- Assigned to cover different positions when other personnel were out. (Operator, Forklift Operator, Quality Control, Sorting Lead, Palletizer, and Mechanic)
- Performed any other duties as assigned by the appropriate supervisor.
- 915-822-2613
Sorting Lead
Manpower Inc
12.2011 - 01.2012
- Report attendance problems and safety issues to appropriate personnel, and maintained professional level of confidentiality.
- Maintained emotional control under stress, met deadlines, and communicated effectively with supervisor, plant manager, and other company personnel.
- Performed any other duties as assigned by the appropriate supervisor.
- 915-592-6196
Framing/ installation
Avante Corporation
El Paso, TX
08.2007 - 03.2009
- Apartment building and framing walls windows and ceilings
- Installation of sprinkler system through out the house or apartment units and making sure the system is not leaking and ready for approval.
- Pull wire through walls and frame to install power outlets and television cable..
- Assisted customers in determining what their needs. What types of home they wanted and style of comfort
- Sheet rock installation inside the home or apartment, garage and ceilings.
Crew Manager
Multi-Power Inc
Leoti, KS
03.2000 - 08.2007
- Supervised and oversaw a sales crew of 12 people.
- Had top selling crew 4 years in a row.
- In charge of customer service and safety training for new personnel.
- Trained new sales personnel.
- Office experience related to production and running of sales and inventory reports.
- Produced daily sales reports.
- Addressed and resolved customer complaints.
- Maintenance of small engines such as generators, air compressors, pressure washers, etc.
- Maintained car repairs.
- Resolved sales crew issues and concerns.
- Forklift operator certification. (5 years)
- Customer Service/Sales Associate
- Business to business sales of power equipment.
- Assisted customers in determining which power equipment would be best for their business.
- Took customer payments for equipment, and provided customers with sales slips.
- Generated purchase/sales slips.
- Ranked top individual seller 3 years in a row.
- 877-968-3733
Education
High School -
Wichita County High School
Leoti, KS05-2002
High School - undefined
Clint High School
El Paso, TX03-2000
Skills
- Machinery inspection
- Safety compliance
- Equipment safety
- Emergency response
- Precision measurement
- Basic electrical systems
- Worksite safety
- Small business operations
- Client management
- Payment processing
- Client support
- Networking
- Teamwork
- Problem-solving
- Communication skills
- Maintenance procedures
- Maintenance procedures
Additional information
Years of experience working with the general public and company personnel. Very computer literate. Windows XP, Vista, and 7, and with programs that include but are not limited to Excel, Access, Word, and Power Point. Experience working in warehouse and sales across the country and locally. Goal oriented, quick learner, work well under pressure, strong interpersonal skills, office/administrative skills, typing, fax and copy machine skills, and great customer service skills are a few qualifications among other things.
Languages
Spanish
Full Professional
Timeline
Owner/Technician
Jimenez Door Services LLC.
02.2021 - 09.2025
Field Manager
Noble Overhead Door
10.2019 - 01.2022
Service Technician
Vortex Doors
08.2014 - 03.2019
Shipping Operator
Remedy Intelligent Staffing
02.2014 - 08.2014
Alarm Installer
Home Security Centers
08.2012 - 02.2014
Sorting Lead
Manpower Inc
12.2011 - 01.2012
Operator/Floater
Dal-Tile Corporation
03.2009 - 07.2012
Framing/ installation
Avante Corporation
08.2007 - 03.2009
Crew Manager
Multi-Power Inc
03.2000 - 08.2007
High School - undefined
Clint High School
High School -
Wichita County High School