Danielle Bates
Kanab
Summary
Dedicated professional and people-first leader with over a decade of experience at Amangiri, including progressive responsibility from frontline roles to Senior Security Supervisor. Proven record of coordinating cross-department operations, maintaining safety standards, and supporting high-end guest experiences. Known for calm leadership, accountability, and operations in a luxury hospitality environment.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Senior Security Supervisor
Amangiri
Canyon Point
02.2025 - Current
- Guide and mentor security supervisors and officers to ensure consistent coverage, safety protocols, and guest service standards.
- Partner with leadership and department heads to coordinate operations, special events, and emergency response planning.
- Support scheduling, shift coverage, training, and performance accountability.
- Support investigations, incident reporting, and continuous improvement of security procedures.
Security Supervisor
Amangiri
Canyon Point
06.2023 - 02.2025
- Responded to incidents and emergencies, maintaining professionalism and discretion to uphold guest experience in luxury environment.
- Supervised daily security operations to ensure adherence to resort policies and maintain safety standards.
- Assisted in onboarding and training new security staff to enhance team readiness and effectiveness.
- Facilitated communication between security officers and management during shifts.
Housekeeping Coordinator
Amangiri
Canyon Point
03.2016 - 06.2023
- Coordinated daily housekeeping operations, enhancing scheduling, logistics, and cross-department communication.
- Collaborated with leadership to uphold service standards and streamline operational efficiency.
- Managed people, priorities, and time-sensitive needs, strengthening organizational and leadership skills.
Human Resources Coordinator
Amangiri
Canyon Point
07.2014 - 03.2016
- Facilitated employee onboarding and maintained documentation to enhance internal communications.
- Collaborated with leadership on staffing coordination and developed training initiatives to align talent with organizational needs.
- Facilitated recruitment processes by coordinating interviews and managing candidate communications.
- Developed and maintained employee records using HR management systems effectively.
- Assisted in onboarding new employees by preparing orientation materials and schedules.
Housekeeping Supervisor
Amangiri
Canyon Point
08.2012 - 07.2014
- Supervised housekeeping staff to maintain high cleanliness standards across resort areas.
- Inspected guest rooms and common areas for quality assurance and compliance.
- Addressed guest requests and concerns promptly to ensure satisfaction during their stay.
- Collaborated with other departments to support overall resort operations and guest experience.
- Supervised teams, ensured standards were upheld, and supported daily operations.
Security Guard
JLS Security Patrol & Investigations
Albuquerque
01.2010 - 01.2011
- Conducted regular patrols to detect suspicious activities and prevent incidents.
- Monitored premises to ensure safety and security for clients and staff.
- Enforced access control measures to restrict unauthorized entry on site.
- Conducted patrols, responded to incidents, and reported findings during 12-hour shifts to enhance site security.
- Documented daily activities, incidents, and observations to maintain accurate security records.
Education
Some College (No Degree) - General Studies
Coconino Community College
Flagstaff, AZCertification
Unarmed Private Security Officer
Timeline
Senior Security Supervisor
Amangiri
02.2025 - Current
Security Supervisor
Amangiri
06.2023 - 02.2025
Housekeeping Coordinator
Amangiri
03.2016 - 06.2023
Human Resources Coordinator
Amangiri
07.2014 - 03.2016
Housekeeping Supervisor
Amangiri
08.2012 - 07.2014
Security Guard
JLS Security Patrol & Investigations
01.2010 - 01.2011
Some College (No Degree) - General Studies
Coconino Community College