At Amalfi Llama, I took on the responsibility of leading the servers' team, helping them significantly increase their sales of both food and wine
Additionally, I managed the administration of the management team, overseeing all restaurant paperwork
My duties also included creating employee schedules and handling weekly payroll
Reference: Mushambi Kereshi (GENERAL MANAGER)
(786) - 223- 3531
Manager
Baires Grill
Fort Lauderdale, USA
05.2022 - 01.2024
Successfully led the opening of the Baires Grill branch in Fort Lauderdale as the Head Manager
My primary goal was to deliver an exceptional dining experience by ensuring every guest felt welcomed and satisfied with our culinary offerings
This involved overseeing the entire customer journey-from a warm greeting at the entrance to personalized table-side follow-ups to guarantee service excellence
Key Responsibilities:
Recruited, trained, and managed a high-performing team, ensuring alignment with the company's hospitality standards
Oversaw scheduling, inventory management, and provided detailed administrative reports to stakeholders
Handled weekly procurement of liquor and beverages and processed payroll, managing budgets and labor costs efficiently
Collaborated with the Marketing department to develop strategies for customer acquisition and retention
Planned and executed private events, ensuring seamless organization and client satisfaction
This role required strong leadership, organizational skills, and a customer-first mindset to establish the restaurant as a premium dining destination in a competitive market
References:
Marcelo Farah - General Manager
P: (305) 799 - 2500
Bartender/Server
Yolo You only lives one
Fort Lauderdale, USA
12.2021 - 05.2022
References:
Lorenz Smith
P: (954) 708 - 4631
Asst. Manager/Server
It Italy
Fort Lauderdale, USA
12.2019 - 11.2021
References:
Federico Llauro - General Manager
P: (786) 317 - 4544
Food Runner
Filia SLS BRICKELL
Miami, USA
06.2019 - 11.2019
Deliver food orders to customers quickly and accurately
Uphold sanitation and food safety principles
Bus tables by removing dirty dishes and trash
Check in with customers to ensure their experience is satisfactory
Relay reports of customer satisfaction to the management and relevant parties
Ensure patrons have all the appropriate tableware they need to properly enjoy their food
Assist setting up tables before service with appropriate utensils, napkins and decorations
Handle various impromptu requests from customers
Food Runner
Taverna
Miami Beach, USA
03.2019 - 07.2019
Skills
Microsoft Office
Excel
Management Experience
Server Management
Operations Management
OpenTable
Customer service
Certification
Certified Professional Food Manager, 02/01/20, 02/28/25, 2088594