Ivan Leon Rivero
TAMPA
Summary
Successfully performed 50+ venipunctures with high patient satisfaction. Earned phlebotomy certification while working full-time, demonstrating dedication and time management. Recognized for excellent customer service and teamwork at Cuban Foodies. Developed strong communication and patient interaction skills, making patients feel comfortable during procedures.
Overview
1
1
Certification
Work History
Waiter
Cuban Foodies
12.2024 - Current
Cuban Foodies-Waiter
Provided exceptional customer service with professionalism and efficiency. Managed multiple tasks in a fast-paced, high-pressure environment. Ensured clear and effective communication to guarantee customer satisfaction. Worked collaboratively with a team to solve problems and improve workflow.
Education
Phlebotomy Technician - Health
Águilas International Technical Institute
Tampa, FL02.2025
High School Diploma - Engineering
Eduardo Garcia Delgado
Havana, Cuba02.2021
Skills
- Knowledge of venipuncture and dermopuncture procedures
- Basic Life Support (BLS) certified
- Patient care and compassionate approach
- Ability to work under pressure
- Effective communication and empathy
- Knowledge of biosecurity and medical protocols
- Teamwork and adaptability
Certification
- Certified Phlebotomy Technician
- Basic Life Support ( CPR and AED
- HSI Adult First Aid
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Waiter
Cuban Foodies
12.2024 - Current
Phlebotomy Technician - Health
Águilas International Technical Institute
High School Diploma - Engineering
Eduardo Garcia Delgado
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